More Than Just A Reference Management Workflow Tool!
May 20, 2024
More Than Just A Reference Management Workflow Tool!
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with SlapFive Customer Marketing Software
We use SlapFive Customer Marketing Software as as our Customer Reference Management platform. We also use their remote video capture & publication system to gather customer & employee insights to share both internally and externally. SlapFive Customer Marketing Software helps us stay organized in the recruitment of new customer advocates, and the request process by which anyone at our organization may request a customer's support on a variety of advocacy activities.
- Capture detailed and well organized customer perspectives in video format
- Customer support is fantastic
- Self-administration to make updates
- Request workflow system
- Integration with Salesforce is tricky
- More customer advocates
- Deeper knowledge of their use case
- Better customer content on our website
I'd say it's a bit simpler than RO Innovation, but also much more affordable, especially considering their video capture capabilities which RO Innovation does not have.
Do you think SlapFive Customer Marketing Software delivers good value for the price?
Yes
Are you happy with SlapFive Customer Marketing Software's feature set?
Yes
Did SlapFive Customer Marketing Software live up to sales and marketing promises?
Yes
Did implementation of SlapFive Customer Marketing Software go as expected?
Yes
Would you buy SlapFive Customer Marketing Software again?
Yes
Using SlapFive Customer Marketing Software
200 - Marketing, Sales, Customer Support
3 - Salesforce Admin, Marketing Operations
- Reference Management
- Video content capture & Publication
- Advocate Recruitment
- Reports & Dashboards
- Capturing Video clips for Employees for HR
- Integration with Salesforce for faster request processing