Great solution for a cloud call center of any size
January 02, 2024
Great solution for a cloud call center of any size
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Talkdesk
Talkdesk is used for multiple customer support teams to provide inbound and outbound calls from customers, automated calls assignment, IVRs, etc.
- Call flow builder
- Reporting and analysis for calls
- Phone numbers purchase and porting worldwide
- Feature development
- Call recording management
- Reduced average handle times
- Increased agent productivity
- Flexibility and fast implementation in new countries of operation
- Other (Please specify below)
None
Do you think Talkdesk delivers good value for the price?
Yes
Are you happy with Talkdesk's feature set?
Yes
Did Talkdesk live up to sales and marketing promises?
Yes
Did implementation of Talkdesk go as expected?
Yes
Would you buy Talkdesk again?
Yes