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Good CDP, easy to find technical documentation and good product and support team.
June 29, 2023

Good CDP, easy to find technical documentation and good product and support team.

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Modules Used

  • Data Collection
  • Data Transformation and Enrichment
  • Data Activation

Overall Satisfaction with Tealium Customer Data Hub

Tealium Customer Data Hub allows us to collect data in real-time from multiple devices, generate audiences and send it to multiple platforms in a simple way. The platform makes it easy to comply with legal regulations and has a good technical support team.
  • Data collection.
  • Audience creation.
  • Good Connector Marketplace.
  • The learning time can be a bit long for new team members.
  • Complex data queries could be easier.
  • Data collection.
  • Training resources.
  • Centralized data.
  • Cost optimization by having more specific audiences.
  • Increase customer retention.
It is easy to contact the Tealium team, both for incidents and to implement new use cases. The Tealium team responds quickly and in multiple languages.
Tealium makes it easy to collect and send data to marketing and personalization platforms in real-time.

Do you think Tealium Customer Data Hub delivers good value for the price?

Yes

Are you happy with Tealium Customer Data Hub's feature set?

Yes

Did Tealium Customer Data Hub live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Tealium Customer Data Hub go as expected?

Yes

Would you buy Tealium Customer Data Hub again?

Yes

It is a very versatile tool where you can always find a way to achieve your goals. It allows you to send audiences to multiple platforms in a simple way. The support team is easy to contact and offers service in multiple languages. The learning time can be a bit long for new team members, but getting to know the platform is easy due to the large number of training resources that Tealium offers.