Feedback on Trello and How Useful It is For Small Teams
December 28, 2022
Feedback on Trello and How Useful It is For Small Teams
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with Trello
We are using Trello for - Project management - R&D team - Content management strategies with the Sales & marketing team
- Keeping track of the to-do list and keeping the updates on each item organized
- Assigning certain tasks with due dates
- Organizing the questions for certain problems and feedback requests
- Notification feature can be more organized, we are sometimes missing the updates.
- Definitely add delete feature
- To-do list organization
- Assignments and progress tracking
- Shortened the time of the development
- Keep track of the problems and better organize and track the resolved and unresolved issues
Easier to use and easier to integrate with 3rd party software. Better design and we don't need to build everything from scratch.
Do you think Trello delivers good value for the price?
Yes
Are you happy with Trello's feature set?
Yes
Did Trello live up to sales and marketing promises?
Yes
Did implementation of Trello go as expected?
Yes
Would you buy Trello again?
Yes
Trello Feature Ratings
Using Trello
5 - They are all engineers in the R&D Team, 2 different teams working on 2 different developments.
2 - They are the lead engineers for each team.
- Tracking the product development
- Tracking the issues and assigning the issue to certain people
- Optimizing the development time-line and road-map
- The tracking of the developments in different phases was optimized by 50% and we didn't miss any updates and comments.
- Having an online meeting feature would be very good
Evaluating Trello and Competitors
Yes - We have been using Airtable and we now use only Trello.
- Product Features
- Product Usability
We would not change anything in the evaluation process.
Trello Implementation
- Implemented in-house
Change management was a small part of the implementation and was well-handled
- The monitoring of questions and updates on issues was difficult in the beginning but now it works perfectly.
Trello Support
Pros | Cons |
---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Immediate help available Support understands my problem Support cares about my success Quick Initial Response | None |
In the early stages, we have been using some features not very optimized and the updates and feedback were not seen a lot. We have spoken with the support team and they have shared best practices that can help to track the updates and set up the monitoring feature.
Using Trello
Pros | Cons |
---|---|
Like to use Relatively simple Well integrated Consistent Quick to learn Convenient Feel confident using Familiar | None |
- Project tracking and setting up different team
- Templates helped to save time
- None
Yes, but I don't use it