Lots of bells and whistles but ultimately disappointing
February 15, 2021
Lots of bells and whistles but ultimately disappointing
Score 4 out of 10
Vetted Review
Verified User
Overall Satisfaction with UKG Ready (formerly Kronos Workforce Ready)
UKG Ready (formerly Kronos Workforce Ready) is used to track time and labor, accruals, and scheduling across the organization.
- Response time is fairly quick from support
- Lots of configuration options
- Lots of documentation to review
- Support for Advanced Scheduler is weak
- The implementation team we used was not that experienced or didn't understand our needs
- It is hard to find answers to your questions on the community page
- Our managers were initially very frustrated with the system. We have been able to work out most bugs. Our ROI is neutral.
Do you think UKG Ready delivers good value for the price?
Not sure
Are you happy with UKG Ready's feature set?
No
Did UKG Ready live up to sales and marketing promises?
No
Did implementation of UKG Ready go as expected?
No
Would you buy UKG Ready again?
No