Overall Satisfaction with UXtweak
UXtweak is a great UX platform that is very easy to use even for people who don't know anything about UX like me. I own a small company for cleaning services and we received complaints that our site was confusing, therefore we were advised to evaluate it using a UX tool. Since none of us had any experience with UX, we wanted to find a tool that would be very simple to use and reasonably priced. What we needed was supplied at UXtweak, where we subscribed to the free starter plan. In UXtweak, we mainly use session recording, card sorting and tree testing. Studies with all three tools are easy to set-up. And the results are clearly shown and simple to interpret. A great part of UXtweak are the short explanatory videos that you can find with each feature. I recommend UXtweak to everyone, even those who know nothing about UX.
- Great customer service
- Extensive list of UX tools that are user-friendly
- Comprehensible reports
- Toolbar at the side of the dashboard can be confusing for the first-timers
- Card Sorting
- Tree Testing
- Session Recording
- More traffic to our website
- Increase in orders
- Positive responses to our site
Do you think UXtweak delivers good value for the price?
Yes
Are you happy with UXtweak's feature set?
Yes
Did UXtweak live up to sales and marketing promises?
Yes
Did implementation of UXtweak go as expected?
Yes
Would you buy UXtweak again?
Yes