Highly recommend Verint Community
December 14, 2022
Highly recommend Verint Community
Score 9 out of 10
Vetted Review
Verified User
Modules Used
- Telligent Community
Overall Satisfaction with Verint Community (Telligent)
We have 196 private, external Verint Communities set up for our members. This provides our members with a place they can connect outside of email and our regularly scheduled member programming. The private groups also act as a content depository for easy access to materials.
- Great customer service
- Community is user friendly
- Appreciate the ability to customize our groups per our specific group needs
- Ability to update "hot fixes" verse full software upgrades
- Increase visibility into upgrade timelines and offerings
- Provide quicker turnaround to address top rated ideas for added features/fixes within the software
- Price
- Functionality and Easy User Experience
- Customizations
- Provided another value proposition for our members
- Helped us stay competitive within our market
- Great enhancement for member engagement overall
Do you think Verint Community delivers good value for the price?
Yes
Are you happy with Verint Community's feature set?
Yes
Did Verint Community live up to sales and marketing promises?
Yes
Did implementation of Verint Community go as expected?
Yes
Would you buy Verint Community again?
Yes