Overall Satisfaction with Vertex
We are supporting both AR and AP transactions with Vertex and use them for US Sales Tax, VAT, and GST. Currently, we have Vertex implemented for about 20 countries all over the globe and supporting Value added tax.
- Tax calculation in case of triangulation.
- Tax automation in case of customer certificates.
- Automated tax rate update.
- With Tax Assist Rules, you can easily get your tax calculation system fitted to country-specific requirements.
- Reporting: Vertex VAT Compliance is not fully ready to support all EU country's requirements.
- Data storage.
- Online reporting in VVC: many countries require to report VAT Declaration in an electronic way. This function is still missing for some of the countries from VVC.
- Tax automation is positive. With Vertex O, we could automate our Tax Calculation process, which resulted in fewer support tasks around tax.
Vertex is more flexible and by using Vertex you need fewer people to maintain tax calculations. In addition, Tax rate update is maintained by Vertex, so you do not need to track and support tax rate update.
Do you think Vertex delivers good value for the price?
No
Are you happy with Vertex's feature set?
Yes
Did Vertex live up to sales and marketing promises?
No
Did implementation of Vertex go as expected?
No
Would you buy Vertex again?
Yes