Vertical Response is a Great Tool
December 07, 2018
Vertical Response is a Great Tool
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Vertical Response
Vertical Response is used to blast out mass emails to our entire client base. It allows a central data that consists of bounced, mailable, and unsubscribes so that we do not continue to send emails to those who do not want to receive them. It allows us a tool to send out emergency e-blasts quick to our customers.
- Allows us to have a centralized database of customers.
- Allows us to send out emergency emails in a few minutes.
- Provides us with stats to see who opened the emails and how they are performing.
- There isn't anything that I feel should be changed.
- We were able to blast out promotions our company was having to customers which created an increase in business.
- By blasting out any service issues, it keeps our customers informed so that they are not wondering what is going on.
- Allows us to store unsubscribed emails so that we are not constantly pestering people who do not want to be emailed.
I think Vertical Response is a lot more user-friendly than Constant Contact and allows for more features that Constant Contact does not. I like the email WYSIWYG feature better on here and it allows us to preview our emails before we send them out to our entire customer base.