Overall Satisfaction with Webex Calling
Using Webex [Calling] from anywhere from phone and still using [the] phone number and feeling like you are at work with your team and for the customer, it looks more genuine.
- Webex Anywhere
- Being cloud based
- No hardware to manage
- Live updates
- One location can communication to another location
- Any user can be assigned any extension regardless of location
- Adding numbers in bulk when adding the range
- Reduced the hardware investment
- Increased number of customers from small to large enterprise
Have combined Google Text to Speech and Webex Contact Center for the customers
Webex calling has given us a lot of help resolving these issues like security and dependability and ease of access and easy to understand.
- Cisco Unified Communications Manager (Call Manager) and Avaya OneCloud CCaaS
For being cloud-based and decreasing the cost for hardware
Do you think Webex Calling delivers good value for the price?
Yes
Are you happy with Webex Calling's feature set?
Yes
Did Webex Calling live up to sales and marketing promises?
Yes
Did implementation of Webex Calling go as expected?
Yes
Would you buy Webex Calling again?
Yes
Webex Calling Feature Ratings
Using Webex Calling
50 - MSP
5 - Voice training and gateway configuration. Also control hub configuration
- Normal calling
- Reception Client
- Hunt group
- Call queues
- using anywhere
- To integrate with other applications