Overall Satisfaction with WebPT
We use WebPT billing and EMR. I work with billing to get paid for Physical Therapy services.
- EMR works well for staff
- Text reminders and scheduling program
- Communication, our account was deactivated, and I cannot get anyone to call me back and explain what happened and why
- Cost of integrating history of patients should be part of cost
- Better claim rates when working than prior billing company
We are a small office, WebPT has not really helped us at all.
Easier to take care of claim denial as we can transfer data needed electronically.
Do you think WebPT delivers good value for the price?
Not sure
Are you happy with WebPT's feature set?
Yes
Did WebPT live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of WebPT go as expected?
I wasn't involved with the implementation phase
Would you buy WebPT again?
No