Comprehensive platform ideal for small and mid-size PT/OT/ST clinics
All of our clinics use WebPT's EMR, billing, and patient outreach solutions. WebPT works for us for our entire patient process, from …
Starting at $99 per month per user
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What is WebPT?
Established in 2008, WebPT is an outpatient rehab therapy software platform helping more than 150,000 rehab therapy professionals from all practice sizes and specialties run their practices to improve care delivery and optimize business performance. And because WebPT is a…
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Pricing
Enterprise
Custom Pricing
Cloud
Entry-level set up fee?
- Setup fee requiredRequired
For the latest information on pricing, visithttps://www.webpt.com/pricing
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $99 per month per user
Product Details
- About
- Integrations
- Competitors
- Tech Details
- Downloadables
- FAQs
What is WebPT?
Established in 2008, WebPT is an outpatient rehab therapy software platform helping more than 150,000 rehab therapy professionals from all practice sizes and specialties run their practices to improve care delivery and optimize business performance. And because WebPT is a cloud-based application, PTs, OTs, and SLPs can access the platform (and its data) from anywhere, at any time, promoting collaboration across patient care teams and with third-party payers.
In addition to its flagship EMR, WebPT offers a host of practice management solutions, including:
integrated billing software,
revenue cycle management services,
electronic benefit verification,
digital patient intake,
patient engagement tools,
marketing tools and automation,
remote therapeutic monitoring,
virtual (telehealth) visits,
outcomes tracking,
operational reporting and analytics,
MIPS reporting,
continuing education support, and
a marketplace to purchase clinic equipment at discounted prices.
WebPT offers free onboarding and unlimited US-based product and account support. WebPT’s ISO 27001 certification ensures that customers' data is kept safe. WebPT offers system integration with more than 60 vendors as a commitment to healthcare interoperability.
WebPT Features
- Supported: Electronic Medical Records
- Supported: Billing
- Supported: Revenue Cycle Management
- Supported: Data and Reporting
- Supported: Digital Patient Intake
- Supported: Patient Scheduling
- Supported: Electronic Benefits Verification
- Supported: Home Exercise Program
- Supported: Remote Therapeutic Monitoring
- Supported: Virtual Visits
- Supported: Outcomes Tracking
- Supported: MIPS Reporting
- Supported: Patient Marketing
- Supported: Patient Engagement
- Supported: Continuing Education
- Supported: Marketplace (Equipment, Supplies, Credentialing)
WebPT Screenshots
WebPT Video
Outpatient rehab therapy software that's comprehensive. From the front desk, to charting, to HEP, to billing, to reporting and outcomes.
WebPT Integrations
WebPT Competitors
WebPT Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android, Windows Phone, Mobile Web |
| Supported Countries | United States |
| Supported Languages | English |
WebPT Downloadables
Frequently Asked Questions
WebPT starts at $99.
TherapyRehab Plus by Raintree Systems, TheraOffice, and Systems 4PT are common alternatives for WebPT.
Reviewers rate Implementation Rating highest, with a score of 8.6.
The most common users of WebPT are from Small Businesses (1-50 employees).
Comparisons
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Reviews and Ratings
(167)Attribute Ratings
Reviews
(1-25 of 122)Companies can't remove reviews or game the system. Here's why
- Comprehensive scheduling
- Wholly customizable documentation/templates
- Self-managed billing & claims
- Immediate and competent support available by chat
- Lots of automation for patient contact
- WebPT's self-managed billing solution (Therabill) can be clunky and disorganized
- Service outages do happen about once a month or so for 1-3 hours, with limited functionality
- WebPT's billing department can be slow to respond/fix issues
March 31, 2024
WebPT Review from a Team Lead
- Alert and flag insurance specific billing requirements
- Customizable templates
- Allowing patient information filled out online to carryover into patient documentation
- Seems to go down or slow down to a crawl at the most inconvenient times.
- Not being able to work out a way for us to collect a supply fee from a patient and apply it to their case without it going into their insurance.
- Not really that user friendly at getting the data we want easily in the reports/analytics
March 31, 2024
Front Office Review of WebPT
- EDocs
- Lost Patient Report
- Discharge summary
- cancellations
- dragging appointments
- changing cancelled appts
March 29, 2024
WebPT...the EMR that does it all!
- red alerts for auths and RX ending
- Alerts for KX mods
- Alerts when progress notes are needed
- Being able to see most of the patient information on one screen, so you don't have to toggle back and forth between screens
- Being able to open multiple tabs at once so you can continue working without having to remember which case you were on.
- when looking at a patient's upcoming appointments, I wish there was a way to click on the date within that box that would take you to the date on the calendar so you can make changes.
March 26, 2024
WebPT has been easy to use!
- Alerting when progress notes/New POC are needed.
- Making it easy to send multiple forms/information to doctors.
- Keeping close track of units and minutes in a session, and having us complete information/details to justify each use of units/codes.
- I like that it carries forward information from previous notes. I also wonder, though, if there could be a more comprehensive "archive" of activities we had done in the past rather than only copying and paste from the previous note.
- I like seeing a few comparisons of my outcome measures--when writing a progress note, I don't just want to see the last measure. Seeing the last 3-4 values from the test would have been helpful to really see different trends.
- Fewer click boxes in the evals would be helpful to keep things moving along at some points. I appreciate the variety offered, but also struggle with how much clicking there is to get through.
March 26, 2024
WebPT makes patient registration easy!
- place of service designation
- keeps track of the encounter numbers
- alerts us when the patients are approaching their cap
- scheduler does not allow POS
- report numbers are hard to understand without much direction
- outcomes sometimes do not attach
March 06, 2024
PT With A Difference
- Pro PT
- User Friendly
- Always advancing
- EBV did not work well for us
March 01, 2024
WebPT warning
Score 1 out of 10
Vetted Review
Verified User
- Login is easy
- Documentation templates are somewhat customizable
- They have a scheduling feature.
- The connection between their partner software (Theraplatform) often omits superbills, so unless you're comparing both websites daily, you won't end up submitting all of your claims.
- When you try to switch clearinghouse companies, they turn off your connection to the original clearinghouse prematurely and then piecemeal tasks you need to do before they will start a nre connection.
- Their Zoom platform often won't let clients enter the meeting. In my experience, when you complain about it, they send you the instructions for how to use Zoom rather than investigate the problem.
February 28, 2024
WebPT Home Exercise Program Review.
- Automatically creates patient profiles from our EMR system.
- Allows quick and easy customization of home exercise programs.
- Allows PT to check on patient compliance with HEP.
- Needs more exercises in the database.
- Exercises need better verbiage for searchability.
- Lacks higher level exercises.
- Some exercise videos are not performed 100% properly.
December 15, 2023
WebPT has given me time back with my family
- Home Exercise Programs
- Easy of daily notes
- Knowing when a PN is needed
- Transition with MIPS
- More exercises for HEP
- Duality in notes
December 11, 2023
Not happy.
- Their format and drop down options are convenient
- The layout of the Eval is clear
- The notes are catered for physical therapists.
- Loading time needs to be faster. Its too slow.
- Customer service should be clear and concise.
- Training system needs to be more simple and more efficient.
October 12, 2023
Great product for a great price.
- Customize evaluation form.
- Easy to learn system.
- Customer service.
- Ability to customize from the home exercise program.
- Easier searching for exercises.
- Maybe adding an email customer service option for non urgent questions.
- Scheduling
- Support with chat, phone with person not automated system
- integration with billing
- Carryover of appointment time to documentation/note
September 10, 2023
WebPT: THE physical therapist's EMR
- User friendly
- Customer Service
- Patient management system
September 01, 2023
Great product, some glitches
- Ease of use
- Great customer service/support
- No room for pop-up alerts if something is needed for a patient
- Technical issues switching between clinics
September 01, 2023
From a practice administrator
- scheduling
- patient payments
- counting down visits once notes are in
- documentation
- count down
June 25, 2023
A really good product - but kind of expensive.
- EASE OF SCHEDULING AND PATIENT REMINDERS.
- DOCUMENTATION IS USER-FRIENDLY.
- SENDS DIRECTLY TO BILLING AND HELPS COMPLIANCE WITH ALL THE RULES.
- I wish the patient reminders didn't cost as much to send, and it would be great to be able to send text messages for any other reason.
- WebPT adds on extras that always seem to cost more - overall, it is kind of expensive.
- I always wish the documentation was quicker - but I'm not sure what else that would take.
June 13, 2023
All in One platform
Score 9 out of 10
Vetted Review
Verified User
- Customizable EMR
- Insurance Billing
- Easy scheduling
- All encompassing system
- Pre-authorization management
- Lack of communication with changes/updates/bugs
- Timeliness of RCM with denials
June 06, 2023
Did all that I could do
- Answers questions over the phone well
- Moves from Webb PT to Therabill easily
- Does not work well on my cell phone
- At times as a very long waiting time to get somebody on the phone
June 05, 2023
Great company to work with
- Easy to use
- Great support team
- Adequate detail
- Too many details on notes pages that don’t apply to one specific therapy
- Unused drop down menus/items on evaluation
- Varying scale of pay for smaller companies
June 05, 2023
WebPT Review
- Scheduling
- Documentation
- Document storage
- Editing credit card payments
- Being able to delete a duplicate chart
- Issue with the text reminders
June 05, 2023
WebPT review
- Ease of use
- Thorough training provided
- Syncs well with Therabill
- I'd like there to be more ability to customize pelvic health templates
- I wish there was a way to customize templates for my Pilates clients
June 03, 2023
Love using WebPT.
- Customer service.
- Support.
- Clinical Documentation Templates.
- Canceling future appointments in the series without deleting previous appointments.
- Pediatric testing measures in clinical documentation.
June 03, 2023
WebPT-Overall good product.
- Notifies patients of appointments.
- Keep scheduling of patients.
- Remind of outstanding tasks-notes need to be finished.
- The billing statement that is sent to the patient is different than the one we can print out.
- The invoice sent to the clinic for payment of EMR and other services should be on one statement instead of two.
- Reminders
- Scheduling
- Billing
- Actual online scheduling what they have currently is false advertising f
- Allowing patients to confirm or cancel PT via text reminder
- Mobile abilities