Overall Satisfaction with WebPT
This is an average physical therapy EMR that is, in general, very bloated & outdated. We also use its linked billing software, Therabill.
- Connected billing
- Simplicity of interaction
- Appearance
- Integrated online scheduling with clinic website
- Patient engagement/CRM (mass e-mail/text)
- Documentation simplicity
- Cost
- Most expensive EMR on the market
- Lack of online scheduling
- Lack of online bill pay
- Ease of billing
Billing is top notch.
Therabill does a really great job at double checking claims prior to submission to avoid unnecessary denials due to error.
Below average, especially compared to Jane, with integration of online scheduling, intake, and patient portal/bill pay. Excellent compared to all others due to integrated billing. Way below average on pricing.
Do you think WebPT delivers good value for the price?
No
Are you happy with WebPT's feature set?
No
Did WebPT live up to sales and marketing promises?
No
Did implementation of WebPT go as expected?
Yes
Would you buy WebPT again?
No