Overall Satisfaction with Yotpo
At Flights Machine we wanted to boost user trust on our sales page by adding objective reviews. Previously we simply had a few testimonials hardcoded onto our site, but to the user that seems more easily "faked" and less objective. Rather than the oft-seen low tech solution of screenshots-of-Facebook-posts, we decided to implement Yotpo on our website to aid in both harvesting and displaying these reviews.
- Easy-to-Integrate hosted form for review collection
- Review display looks more "objective" than hardcoding reviews onto your site
- Generous free-plan that should support most small businesses
- Provide more knowledge and best practices on how to persuade users to actually leave a review
- Spiffy up the review display widget, since it looks fairly plain
- Support more languages with your SDK to allow for API-level integrations
- Unfortunately, our conversion rate remained roughly the same after adding Yotpo.
- Qualitatively, our site looks more trustworthy with the addition of Yotpo reviews.
- For negative reviews collected via Yotpo, we got valuable feedback on how to improve our service.
Do you think Yotpo delivers good value for the price?
Yes
Are you happy with Yotpo's feature set?
Yes
Did Yotpo live up to sales and marketing promises?
Yes
Did implementation of Yotpo go as expected?
Yes
Would you buy Yotpo again?
Yes