Overall Satisfaction with Yotpo
We are using Yotpo to generate reviews for our e-commerce site. Before implementing Yotpo, we didn't have any reviews or a strategy in place to generate them. Through Yotpo's easy-to-use Shopify integration, we were able to not only add an intuitive online review platform but also set up automated emails that request reviews from customers a few weeks after they received their orders. We now have 64 reviews and it's all thanks to Yotpo.
- It provides a nice, user-friendly tool for online reviews.
- It allows us to send automated emails to customers to help generate reviews.
- It makes it easy for us to respond to negative reviews so we can resolve issues and turn bad outcomes into good ones.
- To be honest, I haven't experienced any cons.
- Helped us increase reviews from 0 to 64.
- Gave us insight into our customers' experiences so we could make improvements where necessary.
- Has sent 2.5k automated emails asking customers for reviews.
Do you think Yotpo delivers good value for the price?
Yes
Are you happy with Yotpo's feature set?
Yes
Did Yotpo live up to sales and marketing promises?
Yes
Did implementation of Yotpo go as expected?
Yes
Would you buy Yotpo again?
Yes