Great! Very happy.
July 22, 2020
Great! Very happy.
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Yotpo
Used for the E-Commerce department to collect and aggregate user reviews and photos. We then share this information across the company to help us with our design process, fitting the garments, and creating new products to further expand our assortment. We have also used this to learn about our customer behaviors—we are looking to understand where she is going and how she is wearing our product. This tool has also helped us identify who is wearing our garments, which has been helpful in the design process.
- Gathering reviews
- User Q&A
- Gathering UGC
- UI on site
- Slow site
- Hard to combine UGC albums.
- More UGC.
- Aggregated reviews and UGC on our product page.
- Lower cost.
I have used in the past: Olapic, BazaarVoice, and Pixlee. The simple fact that the team at Yotpo has found a single view tool for ratings, reviews, and user photos has made a huge difference for my (very small) team. This allows for a one-stop-shop approach that we can view and edit in one interface. We are able to combine UGC and review photos into one easy stream and display these easier on the site. Tools in the past have not been able to do this unless there was complex code involved.
Do you think Yotpo delivers good value for the price?
Yes
Are you happy with Yotpo's feature set?
Yes
Did Yotpo live up to sales and marketing promises?
Yes
Did implementation of Yotpo go as expected?
Yes
Would you buy Yotpo again?
Yes