Very Similar Features to the Competition, but Much Easier to Use
June 28, 2018
Very Similar Features to the Competition, but Much Easier to Use
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Zoho Projects
Our offshore software development team uses Zoho Projects to manage the projects they perform for us. This consists of full-stack development, from database storage to frontend web and mobile apps. We use it regularly to write up bugs and enhancements and monitor project progress. When we started working with this team we used Skype to communicate, but that resulted in a lot of things falling through the cracks. Zoho Projects helped us make sure everything gets triaged, and acted upon if necessary.
- Ease of customization, without introducing a level of complexity that makes it difficult to manage.
- Simple workflows for common tasks like adding and assigning issues.
- Integration with other Zoho tools for organization-wide collaboration and information sharing.
- The user interface design tends to lag behind other similar products.
- Reporting tools are limited.
- Requires customization to be suited for a real agile workflow.
- Increased productivity of off shore team when we were added to their Zoho Projects implementation.
- A searchable history of changes that allows us to identify exactly when and why a change was made.
- Identification of areas of the software platform that are most resource intensive from a development perspective.
- JIRA Software and Helix ALM (formerly TestTrack)
Zoho Projects provides a more limited set of functionality and customization options than other task/bug trackers on the market, but what it lacks in functionality it makes up for in ease of use. It probably has 80-90% of the features of its competitors but takes about a third of the time to get up and running and realizing value.