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2Win! vs. Cisco Customer Success Manager

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    2Win!

    Score6.7 out of 10
    N/A2Win! Global in Colorado Springs offers video sales and demo-based sales presentation training for sales, pre-sales, and customer success.N/A

    Cisco Customer Success Manager

    Score7 out of 10
    N/AThe Cisco Customer Success Manager is a training and certification program designed to provide a framework and core set of skills to help learners deliver value to relationships with customers, validating the learner's ability to develop and integrate solutions, identify adoption barriers and how to remove them, implement adoption frameworks and interpret customer usage data while leading customers to renewals, and cultivate new sales opportunities through the customer lifecycle.N/A
    Pricing
    2Win!Cisco Customer Success Manager
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    2Win!Cisco Customer Success Manager
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeOptionalOptional
    Additional Details——
    More Pricing Information
    User Ratings
    2Win!Cisco Customer Success Manager
    Likelihood to Recommend
    6.0
    (1 ratings)
    10.0
    (1 ratings)
    User Testimonials
    2Win!Cisco Customer Success Manager
    Likelihood to Recommend
    2Win!
    I believe my specific experience may not be reflective of the overall brand. Much of the material we covered was "basic 101" level concepts. So these courses might be better suited for newer, less experienced teams. Or more accurately, folks who might be newer to the workforce. There was mention that there are other courses which are more specially tailored to issues faced by individuals deeper into their careers, however I was not inspired enough after the first couple classes to consider them.
    Incentivized
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    Cisco
    Cisco Customer Success Manager is the best way to provide excellent room to the customers for giving feedback and accordingly get the best services. it is a pride to have this certification active in the company. This is the way you do customer service. it is a word in it and it's all about customer satifactions.
    Incentivized
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    Pros
    2Win!
    • Their lesson plans are well structured
    • Flexible with scheduling
    • Easy to follow/complete course material
    Incentivized
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    Cisco
    No answers on this topic
    Cons
    2Win!
    • Our instructor just seemed to be going through the motions - has previously heard good reviews for this instructor so this was a disappointment.
    • Some of the lessons were 'obvious' and/or 'corny'.
    • I felt as though I received very little benefit from the overall experience.
    Incentivized
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    Cisco
    No answers on this topic
    Return on Investment
    2Win!
    • (Positive) It has highlighted alternative ways to present to prospects depending on their personality/persona/interests/etc.
    • (Negative) It was scheduled during one of the busiest weeks of the year - drawing technical resources away from revenue generating activities.
    Incentivized
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    Cisco
    • it has reduced the workload and streamlined the processes
    • it has important role in the day to day progress of growth
    • it has changed the way of the working in marketing world
    Incentivized
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