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31West Global Services vs. Global Help Desk Services, Inc

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    31West Global Services

    Score10 out of 10
    N/A31West is a provider of Customer Support, Tech Support & Help Desk services. The company's delivery center operates 24/7/365. The company specializes in Call Center, Help Desk & Back Office Services to small and medium businesses in the US. The company boasts 21+ years of experience, deep domain knowledge, and multi-industry exposure. And they state they have worked with companies from across the globe, spanning multiple verticals and industries.N/A

    Global Help Desk Services, Inc

    N/A
    Enterprise companies (1,001+ employees)
    The vendor states enterprise organizations partner with GHDSi to significantly improve their level of IT service, maturity and percentage of tickets resolved at the help desk. They further state first-call resolution is a priority to return customer's employees to work more quickly, relieve their Tier 2 and 3 technical teams/resolver groups to increase customer satisfaction and the reputation of the IT department as a whole. 100% US-based and operated (only located in the US and…N/A
    Pricing
    31West Global ServicesGlobal Help Desk Services, Inc
    Editions & Modules
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    Offerings
    Pricing Offerings
    31West Global ServicesGlobal Help Desk Services, Inc
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
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