What users are saying about
9 Ratings
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Score 9.6 out of 100
7 Ratings
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Score 8.2 out of 100

Likelihood to Recommend

Acronis Files Connect

If you have enough Mac clients working off a server, and they need search, or have been causing issues with Office docs, then this is definitely for you. Even if it's just a few users, the price of a small license is quite reasonable. If you don't have these issues, I wouldn't bother. The Mac does SMB "relatively" well.
Ryan Stasel | TrustRadius Reviewer

QNAP NAS

I recommend the QNAP NAS device because it is a simple solution that responds to requests. Simple here does not mean that the product is insufficient, it is designed in such a way that you can easily reach a solution. For example, you can perform a failed disk replacement within 30 seconds without connecting to the interface, or you can start taking a backup of a new user without ever logging into the system.
Anonymous | TrustRadius Reviewer

Pros

Acronis Files Connect

  • Spotlight Search
  • Mac Connectivity
  • Fixing bad behavior of Mac Office, Adobe Apps, etc.
Ryan Stasel | TrustRadius Reviewer

QNAP NAS

  • Ability to scale and increase storage as needed.
  • Safe RAID setups to protect on hard drive failures.
  • A lot of apps to address many aspects of business.
  • Ability to expand memory.
  • New 10GB connection available.
Tiago Mokwa | TrustRadius Reviewer

Cons

Acronis Files Connect

  • Would love some type of remote administration (web interface, Mac app, whatever)
  • Some logging level between "OH GOD, TOO MUCH" and the "mediocre" default
Ryan Stasel | TrustRadius Reviewer

QNAP NAS

  • It is not related to the QNAP NAS, but the most common problem we have experienced is with the disks themselves.
Anonymous | TrustRadius Reviewer

Support Rating

Acronis Files Connect

No score
No answers yet
No answers on this topic

QNAP NAS

QNAP NAS 10.0
Based on 3 answers
Customer support is effective once communication is established. A technical support person is required on both sides. The support is extremely knowledgeable and provides detailed support and explanation to any issues, as well as some will provide recommendations to the business needs as there are many different technologies or methods depending on what the business is trying to achieve.
Tiago Mokwa | TrustRadius Reviewer

Alternatives Considered

Acronis Files Connect

No answers on this topic

QNAP NAS

QNAP is a professional in this business, we think it wouldn't be so good if they were doing it in other jobs. In the free do-it-yourself scenarios we used, he could not meet our needs somewhere. Another NAS product from another manufacturer that we tried for a fee did not have such ease of management.
Anonymous | TrustRadius Reviewer

Return on Investment

Acronis Files Connect

  • Been a great ROI. We wouldn't be able to function without it, given how many Mac users we have.
Ryan Stasel | TrustRadius Reviewer

QNAP NAS

  • Cost effective to expand storage for all organization.
  • Great hardware that lasts many years.
  • Safety to many different business purposes.
Tiago Mokwa | TrustRadius Reviewer

Pricing Details

Acronis Files Connect

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

QNAP NAS

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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