What users are saying about

Aderant Handshake

1 Ratings
Score 7 out of 101

Amazon CloudSearch

19 Ratings
Score 7.2 out of 101

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Likelihood to Recommend

Aderant Handshake

The user of Handshake takes a certain amount of user computer literacy and the user needs to be resourceful. When building our site, I needed to google quite a bit. On the contrary, if budget allows, Handshake developers will do it all for you.
David Tobin profile photo

Amazon CloudSearch

Amazon Cloudsearch can be suitable for some queries that require fast data. For example, in our case, we used CloudSearch, in a tool called Global Search. That will search everything like names, emails and a lot of stuff in our application. If you want fast data and you have a simple query, Global Search isn't appropriate for you.
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Pros

  • The main reason we got Handshake was to display visual gadgets for our accounting systems. We always provided spreadsheet type reports, but pictures and more engaging. Attorney gets a dashboard in real time of where they stand financially.
  • Additional use as FAQ's in different departments in the firm, that is, accounting, IT, and office services.
  • Knowledgebase - How to's and software.
David Tobin profile photo
  • Really fast queries
  • Good Reporting
  • Reduce the cost of the server
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Cons

  • Documentation is weak, but hopefully, since Aderant just acquired the company, that will improve
David Tobin profile photo
  • Can take some time to implement
  • The initial configuration can be tricky
  • Takes some time to update the values
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Alternatives Considered

None. Always need about Handshake's interface with Aderant, way before Aderant purchased them. Seemed like a natural fit.
David Tobin profile photo
I didn't investigate the best alternatives to CloudSearch, but did help with implementing this feature in our application. But from what i tested and used - Cloudsearch is very fast to get queries. Some negative points can be the time to implement this and some configurations that can be tricky.
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Return on Investment

  • Hard to say, but ultimately putting knowledge in the hands of fee earners immediately it is positive.
David Tobin profile photo
  • Positive Point - Reduced the server load
  • Negative point - Not suitable for all queries
  • Negative Point - Time to implement this feature
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Pricing Details

Aderant Handshake

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Amazon CloudSearch

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details