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Tobin's Review for Aderant Handshake
April 11, 2018

Tobin's Review for Aderant Handshake

David Tobin | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Aderant Handshake

Across organization. Financial reports and limited firm intranet.
  • The main reason we got Handshake was to display visual gadgets for our accounting systems. We always provided spreadsheet type reports, but pictures and more engaging. Attorney gets a dashboard in real time of where they stand financially.
  • Additional use as FAQ's in different departments in the firm, that is, accounting, IT, and office services.
  • Knowledgebase - How to's and software.
  • Documentation is weak, but hopefully, since Aderant just acquired the company, that will improve
  • Hard to say, but ultimately putting knowledge in the hands of fee earners immediately it is positive.
None. Always need about Handshake's interface with Aderant, way before Aderant purchased them. Seemed like a natural fit.
The user of Handshake takes a certain amount of user computer literacy and the user needs to be resourceful. When building our site, I needed to google quite a bit. On the contrary, if budget allows, Handshake developers will do it all for you.