N-Able Adlumin Security Operations vs. CrowdStrike Falcon Complete Next-Gen MDR

If you don't already have a system in place for anomoly detection, log monitoring, and alerting, you're doing your company a disservice. Whether Adlumin is the best choice for you depends on your budget and technology stack, but overall, Adlumin has been one of the best security purchases made by our company in the last few years, and has paid for itself by automatically preventing and protecting against specific attacks that were non-attacks due to Adlumin stopping them before they could start.

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I mean, CrowdStrike Falcon Complete Next-Gen MDR is best in class. If you want the absolute best and can afford it, it's the way to go. The sales team and CSMs are great and will promise you the world, and if you have the time and knowledge to set things up, they deliver. Sometimes, though, what they say and the actual reality differ a bit. Example: we were told that CrowdStrike Falcon Complete Next-Gen MDR will set everything up for us and assist us with configuring alerting and workflows. When it came time to do so, support told us that they can't set up workflows because they didn't know our system and can't be held responsible for missed triggers and alerts. Eventually, they did help, but only after we had set things up and they helped us tweak them.

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• Impossible Travel Identification and Isolation.
• Device isolation in Standalone mode (not looking at S1).
• Alerting on new app registrations, GA permissions, email rule creation in M365.

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• Proactive and comprehensive threat monitoring, mitigation and alerting
• 24/7 threat response and escalation
• Full incident response and support from start to finish
• Excellent documentation and auditing

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Invited by TrustRadius (TR) on Vendor's Behalf

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info

• After an alert has been "Cleared" by internal IT, there should be no further action taken by the SOC team or the AI agent.
• When there is an active internal incident or problem with Adlumin, there should be a notice in the incident or on the platform's active issues board about issues that may affect Adlumin agents. This would save people who have to respond a lot of time.
• Have not been able to get one forwarder to function properly, despite documentation from a technician and the platform documentation. This is frustrating when a Windows collector option is available but doesn't work at all.
• I have noticed some SentinelOne detections do not warrant responses or actions from the Adlumin team. These are usually repeated flags that do not require action, but some do, and some do not. I can't figure out what we reference specifically to determine a response from SOC or AI.

Incentivized

Invited by TrustRadius (TR) on Vendor's Behalf

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info

• Understanding the SIEM integration and pulling appropriate logs.
• How they handled the global outage a couple years ago.
• iOS support.

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

We love the security it provides our clients and for us.

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Invited by TrustRadius (TR) on Vendor's Behalf

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A number of integrations were simple to set up and well documented, but a few things were difficult or undocumented yet. Some sections feel over-complicated and others feel way too vague during the setup process. Once the onboarding is finished though, the product is very simple, but there is a learning curve at the beginning.

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Invited by TrustRadius (TR) on Vendor's Behalf

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info

Over all the usability of this service is great with good response from the complete team when something happens or indeed when we have questions. The reporting and telemetry from the system is useful and very helpful when carrying out our own investigations or indeed when identifying areas for improvement. Since we have taken on this service we have also added newer functionality it has become a clear extension to our small security team.

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

ArcticWolf has been a great product that we have used, but the ability that Adlumin has is extremely comparable for a fraction of the price. There are no hardware requirements with Adlumin, but it still has all of the abilities as ArcticWolf without the overheard. Again, the SOAR actions are a game changer when it comes to automation and immediate action.

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Invited by TrustRadius (TR) on Vendor's Behalf

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info

Symantec just wasn't as polished or feature rich as CrowdStrike Falcon Complete Next-Gen MDR. For a Next-Gen MDR, there is really only one option.

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• We used to be with an MSP before I was hired, and the company spent over 20K per year for that service. With N-Able, we have reduced the cost by over half.
• I spend minimal time now patching computers because this is all automated. I sometimes have to patch a couple of machines because I missed a patch, but it has saved me a great deal of time.
• I save a great deal of time with Board Reports because they are automatically generated for me each month.

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Invited by TrustRadius (TR) on Vendor's Behalf

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• So much less risk of costly malware and breaches
• No training requirements for IT staff to manage the product, white glove service
• More team productivity, one less thing for my team to manage

Incentivized

Invited by TrustRadius (TR) on Vendor's Behalf

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info