N-Able Adlumin Security Operations vs. ReliaQuest GreyMatter

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
N-Able Adlumin Security Operations
Score 7.7 out of 10
N/A
Adlumin is a security operations command center that simplifies complexity and keeps organizations of all sizes secure. Its technology and integrations create a platform that obtains security telemetry from across an organization to provide greater insights into security alerts and streamline workflows.N/A
ReliaQuest GreyMatter
Score 10.0 out of 10
N/A
ReliaQuest offers Open XDR-as-a-Service via ReliaQuest GreyMatter, a cloud-native Open XDR platform that brings together telemetry from any security and business solution—on-premises, in one or multiple clouds--to unify detection, investigation, response and resilience. ReliaQuest combines technology and 24/7/365 security expertise to give organizations the visibility and coverage they require to make their cybersecurity program more effective. ReliaQuest, headquartered in Tampa, boasts hundreds…N/A
Pricing
N-Able Adlumin Security OperationsReliaQuest GreyMatter
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
N-Able Adlumin Security OperationsReliaQuest GreyMatter
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
N-Able Adlumin Security OperationsReliaQuest GreyMatter
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N-Able Adlumin Security OperationsReliaQuest GreyMatter
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Medium-sized Companies
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Enterprises
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User Ratings
N-Able Adlumin Security OperationsReliaQuest GreyMatter
Likelihood to Recommend
7.5
(32 ratings)
7.0
(1 ratings)
Likelihood to Renew
5.7
(2 ratings)
-
(0 ratings)
Usability
7.2
(32 ratings)
-
(0 ratings)
User Testimonials
N-Able Adlumin Security OperationsReliaQuest GreyMatter
Likelihood to Recommend
N-able
If you don't already have a system in place for anomoly detection, log monitoring, and alerting, you're doing your company a disservice. Whether Adlumin is the best choice for you depends on your budget and technology stack, but overall, Adlumin has been one of the best security purchases made by our company in the last few years, and has paid for itself by automatically preventing and protecting against specific attacks that were non-attacks due to Adlumin stopping them before they could start.
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ReliaQuest
Our company generates more than a terrabyte of log a day and it can easily go above 2 TB a day. We were using out of the box SOC Solution from splunk to manage our SOC. We lacked the know how of using splunk and also lacked the staff to keep the product up to date to help us tackle the latest threats. We outsourced our SIEM/SOAR service to RQ and they helped us with creating new use cases which addressed the latest threat to our organization. RQ has people who research the latest threats and helps us keep up to date on the day-to-day security operations. RQ also helps with data onboarding if required. So we would recommend RQ to customers who are short-staffed and who lack personnel who could research security threats to keep your organization safe from threat actors.
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Pros
N-able
  • Impossible Travel Identification and Isolation.
  • Device isolation in Standalone mode (not looking at S1).
  • Alerting on new app registrations, GA permissions, email rule creation in M365.
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ReliaQuest
  • SOC service.
  • Managed services.
  • Correlation searches.
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Cons
N-able
  • After an alert has been "Cleared" by internal IT, there should be no further action taken by the SOC team or the AI agent.
  • When there is an active internal incident or problem with Adlumin, there should be a notice in the incident or on the platform's active issues board about issues that may affect Adlumin agents. This would save people who have to respond a lot of time.
  • Have not been able to get one forwarder to function properly, despite documentation from a technician and the platform documentation. This is frustrating when a Windows collector option is available but doesn't work at all.
  • I have noticed some SentinelOne detections do not warrant responses or actions from the Adlumin team. These are usually repeated flags that do not require action, but some do, and some do not. I can't figure out what we reference specifically to determine a response from SOC or AI.
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ReliaQuest
  • Some Analysts are relatively fresh to SOC. They sometimes get put into supporting large infrastructures.
  • RQ has a ton of correlation searches that they use to provide end-to-end visibility. Most of them can be restructured to get the same results and this can reduce the number of correlation searches.
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Likelihood to Renew
N-able
We love the security it provides our clients and for us.
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ReliaQuest
No answers on this topic
Usability
N-able
A number of integrations were simple to set up and well documented, but a few things were difficult or undocumented yet. Some sections feel over-complicated and others feel way too vague during the setup process. Once the onboarding is finished though, the product is very simple, but there is a learning curve at the beginning.
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ReliaQuest
No answers on this topic
Alternatives Considered
N-able
ArcticWolf has been a great product that we have used, but the ability that Adlumin has is extremely comparable for a fraction of the price. There are no hardware requirements with Adlumin, but it still has all of the abilities as ArcticWolf without the overheard. Again, the SOAR actions are a game changer when it comes to automation and immediate action.
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ReliaQuest
Reliaquest is vendor agnostic. They have a lot of correlation searches that they use to provide security for your organizations. Compared to other products we have tried we felt that they are the only company that is doing proper market research on the latest and greatest threat to our vertical and coming out with the latest methods to keep up to date. RQ also has a good leadership structure that we could rely on if we run into any escalations. Compared to other products that we tried they try to work with you holding hands trying to resolve your problems.
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Return on Investment
N-able
  • We used to be with an MSP before I was hired, and the company spent over 20K per year for that service. With N-Able, we have reduced the cost by over half.
  • I spend minimal time now patching computers because this is all automated. I sometimes have to patch a couple of machines because I missed a patch, but it has saved me a great deal of time.
  • I save a great deal of time with Board Reports because they are automatically generated for me each month.
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ReliaQuest
  • RQ's Greymatter content has enriched our SOC experience because we always felt Splunk's out-of-the-box use cases were not sufficient enough to provide end-to-end coverage.
  • RQ specializes in a lot of big data solutions so that we can rely on them to help us troubleshoot tasks and also make sure our security solutions are working accurately.
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