TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Agentency

    N/AN/AAgentency is a no-code chatbot builder for customer service and sales. Businesses train an AI agent on their own website, documents, and product catalogue, and it answers customer questions with the source shown. When the answer isn't there, it hands off to a human with the full transcript. One agent works across the website, WhatsApp, Instagram, Messenger, Telegram, Slack, and other channels, in the customer's language, and integrates with Shopify, WooCommerce, and 15 CMS and ecommerce…

    $0

    per message

    Voiceflow

    Score10 out of 10
    N/AVoiceflow aims to empower conversational AI teams to design, prototype and build conversational assistants together, faster, and at scale. It is a collaborative platform for teams to design and build conversational assistants.

    $60

    per month per editor

    Pricing
    AgentencyVoiceflow
    Editions & Modules
    Free
    $0
    per message
    Starter
    $19
    per month per message
    Standard
    $99
    per month per message
    Pro
    $249
    per month per message
    Agency
    $499
    per month per message
    Pro
    $60
    per month 10k credits
    Business
    $150
    per month 30k credits
    Enterprise
    Contact Sales
    per year
    Offerings
    Pricing Offerings
    AgentencyVoiceflow
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsAnnual plans are available at 20% discount.Discount available for annual billing on Pro and Business plans.
    More Pricing Information
    Best Alternatives
    AgentencyVoiceflow
    Small Businesses
    ZoomInfo Chat
    Score7.9 out of 10
    Fin
    Score8.8 out of 10
    Medium-sized Companies
    SAP Conversational AI (discontinued)
    Score6.8 out of 10
    Fin
    Score8.8 out of 10
    Enterprises
    AWS Chatbot
    Score8.1 out of 10
    Sprinklr Service
    Score7.4 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    AgentencyVoiceflow
    Likelihood to Recommend
    -
    (0 ratings)
    10.0
    (1 ratings)
    Usability
    -
    (0 ratings)
    10.0
    (1 ratings)
    User Testimonials
    AgentencyVoiceflow
    Likelihood to Recommend
    Agentency
    No answers on this topic
    Voiceflow
    For a design team, Voiceflow is a must to have skill. With all the features present and being constantly rolled out by Voiceflow team, the tool has become one of the core part of design systems. Additionally, the support team of Voiceflow is hard-working and dedicated to customer satisfaction which truly brings about a difference. For context, we have raised multiple bugs and asked for best practices and the prompt response of support team from Voiceflow has been instrumental in us using the tool more and more
    Incentivized
    Read full review
    Usability
    Agentency
    No answers on this topic
    Voiceflow
    Voiceflow has become an integral part of our design eco-system, providing capabilities for both rapid design and prototyping as well as testing with users. Additionally, the easy API integration has also allowed to create test automations using Gen AI
    Incentivized
    Read full review
    ScreenShots

    Agentency Screenshots

    Screenshot of Enter your website domain and Agentency builds a ready-to-chat AI agent trained on your own content. It reads your site, picks the key pages, and applies your logo, colours, and brand name automatically. Teams without a website can start from a template instead.Screenshot of Agentency reads your website, matches your brand, chooses your most important pages, learns the content, and writes starter questions, usually in about a minute. A live preview of the chat widget updates as the agent is built.Screenshot of Preview your live agent as a website widget, side drawer, or full page, in light or dark mode, before it goes live. Quick actions take you straight to appearance, messages, human handoff and API actions, the website embed code, and messaging channels like WhatsApp, Telegram, and Messenger.