Help Desk

Web and Video Conferencing

Customer Support

AI Chatbot

Beta Testing

Continuous Integration

Development

Attendance Tracking

Career Center

Education

Business Intelligence (BI)

Collaboration

Data Extraction

Office Suites

Streaming Analytics

Unified Communications as a Service (UCaaS)

Enterprise

Accounting

FinTech

SaaS Spend Management

Finance and Accounting

360 Degree Feedback Software

Applicant Tracking

Corporate Learning Management

Freelance Management

HR Compliance

HR Management

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

Change and Configuration Management

Cloud Storage

Container Management

Digital Experience Monitoring (DEM)

Disaster Recovery

Enterprise Flash Array Storage

Fraud Detection

IT Service Providers

Integration Platform as a Service (iPaaS)

IoT Security

Message Oriented Middleware

Modular Storage Area Network (SAN)

Network Performance Monitoring

Open-Source Database

Phishing Detection and Response

Runtime Application Self-Protection

SSL Certificate

Virtualization Management

Web Portal

Information Technology

A/B Testing

AI Image Generation

Ad Serving & Retargeting

All-in-One Marketing

Content Management

Email Marketing

Identity Resolution

Marketing Automation

Mobile Marketing

Retail Media Advertising

Social Media Management

Survey & Forms Building

Technology Review

Video

Video Editing

Web Analytics

Marketing

Field Service Management

Project Management

Professional Services

Customer Relationship Management (CRM)

Lead-to-Account Matching and Routing

Sales Content Management

Sales Forecasting

Sales

Cloud Security Posture Management

Security

Clinical Trial Management

Geographic Information

OSS/BSS (Operations Support/Business Support)

Online Voting

Retail Management

Vertical-Specific

large

medium

AWS Chatbot is an interactive agent designed to make it easy to monitor and interact with AWS resources in Slack channels and Amazon Chime chat rooms. With AWS Chatbot users can receive alerts, run commands to return diagnostic information, invoke AWS Lambda functions, and create AWS support cases.

AWS Chatbot

Chatbot

Amazon AWS

small

Tidio is a live chat app powered by a chatbot and that comes with mailing features.

Communicator

Tidio

Chat Analytics and Reports

Chat history and transcripts

Chat reporting

Chat and web analytics

Top Rated 2023

Drift

ChatBot

LiveChat

Microsoft offers the Azure Bot Service (replacing the former Microsoft Bot Framework), a managed bot building platform, which provides an integrated environment that is purpose-built for bot development, enabling you to build, connect, test, deploy, and manage intelligent bots, all from one place.

Azure Bot Service (Microsoft Bot Framework)

Microsoft

Conversica provides lead management software for marketing, inside sales and sales groups.

Starter Edition

Conversica

Intelligent Virtual Assistant

Salesforce integration

Automated initial emails

Sales email templates

Engagement tracking

Append emails to records

Gmail integration

Exchange integration

Marketing automation integration

Intercom is an AI-first customer service platform that enhances the customer experience and improves operational efficiency, built on a single AI system with three major components: AI Agent, AI Copilot and AI Analyst (coming soon) to deliver customer service.

The Early Stage program

Proactive Support Plus add-on

Expert

Advanced

Essential

Intercom

Incident and problem management

Self Help Community

Multi-Channel Help

Organize and prioritize service tickets

Expert directory

Subscription-based notifications

ITSM collaboration and documentation

Ticket creation and submission

Ticket response

External knowledge base

Internal knowledge base

Customer portal

Social integration

Email support

Help Desk CRM integration

Starter

Team

Busniess

Live Chat

Real-time messaging

Chat notifications

Prospecting

Third-party integrations

Chat widgets

Chat transfer

IBM offers watsonx Assistant, an AI and natural language driven chatbot designed to allow anyone to deploy a chatbot in an app or website.

Lite

Plus

IBM watsonx Assistant

IBM Watson Assistant IBM watsonx Assistant

ZoomInfo Chat is a solution based on the former Insent.ai, an AI-driven chatbot acquired by ZoomInfo in June 2021 to enable sales and marketing teams to engage and convert more website visitors.

ZoomInfo Chat

ZoomInfo

Voiceflow aims to empower conversational AI teams to design, prototype and build conversational assistants together, faster, and at scale. It is a collaborative platform for teams to design and build conversational assistants.

Genesys Cloud CX (formerly PureCloud, Genesys Cloud) is a contact center application optimized for automatic call distribution, interactive voice response, email, social media, chat, and text/SMS. It is also a VoIP interconnect service provider.

Operating Systems	Unspecified
Mobile Application	No

Voiceflow

Overview

What is Voiceflow?

Leaving a review helps other professionals like you evaluate Chatbot Platforms

Pricing

Voiceflow

What is Voiceflow?

Entry-level set up fee?

Offerings

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Alternatives Pricing

Tidio

What is Tidio?

Genesys Cloud CX

What is Genesys Cloud CX?

Product Details

What is Voiceflow?

Voiceflow Videos

Voiceflow Technical Details

Comparisons

Compare with

AWS Chatbot

Tidio

Drift

ChatBot

Azure Bot Service (Microsoft Bot Framework)

Conversica

Intercom

LiveChat

IBM watsonx Assistant

ZoomInfo Chat

Reviews