AgileBlue vs. Eye Security

AgileBlue provides good service with L1/L2 support, maintains a good service level with KPIs, and provides a Technical Account Manager to support day-to-day activities. AgileBlue can improve its Threat Intelligence process to better align with specific market requirements, source collection, scale reporting, and cover a larger attack surface.

Incentivized

Invited by TrustRadius (TR) on Vendor's Behalf

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• They are extremely quick identifying any potentially unusual activity
• They make it easy for us to ensure that our employees can log in from other countries without triggering suspicious activity lock-outs when they travel.
• Our quarterly meet-ups are a great way to keep my team up to date in the current cloud security scene, as well as to make sure we're doing everything we can to keep our users safe.

• It would be great if they could also scan avenues such as Slack and GitHub to make sure that secrets aren't being shared through those services
• Honestly though, my team and I have been quite happy with the service and don't have any complaints at the moment.

We were able to get up and running in a day with very minimal onboarding. AgileBlue has great documentation as well as an onboarding team if you need it but in our experience we were able to get moving quickly. The support team and account managers are also very responsive and provide great response times.

Incentivized

Invited by the Vendor

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

I have never contacted support.

AgileBlue integrates as a partner to SentinelOne - allowing out MSSP to have insights into both platforms. Using AgileBlue as an escalation management tool allows false positive results to get handled quickly, low severity alerts to be dealt with before escalations, and high severity alerts to get forwarded to the appropriate members of higher-level triage teams

Incentivized

Invited by the Vendor

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• AgileBlue as drastically reduced the amount of time I had to spend monitoring the security aspect of our 365/Azure environment, freeing me up to spend a lot more time helping our users. That alone has made the switch worth it.
• The reduction in accidental Microsoft account lockouts our users have had to endure is also a big win and definitely helps keep productivity up.