Agreement Express provides a solution to accelerate merchant boarding and drive scalable risk underwriting. The Merchant ScanXpress solution is designed for Wholesale ISOs, payment facilitators and ISVs to customize their scoring model based on their unique business needs across all merchant segments and the firm’s specific appetite for risk.
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PaymentWorks
Score 1.0 out of 10
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Pricing
Agreement Express
PaymentWorks
Editions & Modules
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Offerings
Pricing Offerings
Agreement Express
PaymentWorks
Free Trial
No
No
Free/Freemium Version
No
No
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
No setup fee
No setup fee
Additional Details
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More Pricing Information
Features
Agreement Express
PaymentWorks
Fraud Detection Software Features
Comparison of Fraud Detection Software Features features of Product A and Product B
Agreement express is very well suited in places for multinational companies whose revenues are peaking and there are strong chances of encountering fraud along the way. While also being able to monitor each client with their overall scores and able to check for red flags. The Quickest KYCs and screenings come hand in hand with multinational companies for sure.
Appropriate only for US customers with domestic banking institutions who speak English fluently.
Not appropriate for any foreign vendor to get paid in less than 6 months. The data is poorly designed. The software defaults to domestic banking information such as routing number. Vendors then choose check payments overseas which take 45 days and usually never arrive. I end up submitting the same payments over and over. Customers are always angry and I have no ability to help them.
Software design especially in regards to entering foreign bank accounts
Customer service never really assists the customer
Admins are not notified when there is incomplete registration or problems with the information entered. We have to wait for the customer to contact us and by that time they are very angry and their payment is very delayed
The only language available is English. The tax forms are only available in English
Administrators hate the system because they cannot see any information in order to assist customers. Customers hate it because registration is lengthy and difficult and only available in English
The one thing I loved about the agreement express over AuditGenius was the organization of loans to be audited, it is very organised as per the client and his portfolio and shows up flags while the AuditGenius has the list and seems very odd. But also in customer usage, I found many of my business partners using agreement express for the quick onboarding and also for ROI which indeed gave me a strong feeling about the application.
I was not involved in this choice and the people who chose the system are not end users of this software. The end user experience was never considered when this decision was made. Admins and customers hate PaymentWorks. It is only effective at wasting your time and money and employee resources
Zero return on investment. It takes 3 people to do the work that one person used to be able to manage.
The only way that I can find out if there are problems is if the customer contacts me about non-payment.
Zero integration with our accounting software. New vendors have to be manually transferred from PaymentWorks to the accounting software. Updates to PaymentWorks have to be manually carried from one system to the other. There are no notifications when these processes have been completed