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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Aidadom

    N/AN/AN/AN/A

    Get Amity (discontinued)

    Score9.2 out of 10
    Small Businesses (1-50 employees)
    Amity was a customer success software designed to sense changes in customer health or rhythms, recommend the right actions and measure effectiveness. The software is discontinued.N/A
    Pricing
    AidadomGet Amity (discontinued)
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    AidadomGet Amity (discontinued)
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    AidadomGet Amity (discontinued)
    Security
    Comparison of Security features of Aidadom and Get Amity (discontinued)
    Feature
    Aidadom
    -
    Ratings
    Get Amity (discontinued)
    8.0
    1 Ratings
    6% below category average
    Role-based user permissions00 Ratings8.01 Ratings
    Platform & Infrastructure
    Comparison of Platform & Infrastructure features of Aidadom and Get Amity (discontinued)
    Feature
    Aidadom
    -
    Ratings
    Get Amity (discontinued)
    9.5
    1 Ratings
    9% above category average
    API00 Ratings10.01 Ratings
    Integration with Salesforce.com00 Ratings9.01 Ratings
    Customer Data Extraction / Integration
    Comparison of Customer Data Extraction / Integration features of Aidadom and Get Amity (discontinued)
    Feature
    Aidadom
    -
    Ratings
    Get Amity (discontinued)
    9.0
    1 Ratings
    3% above category average
    Product usage00 Ratings9.01 Ratings
    Help desk / support tickets00 Ratings9.01 Ratings
    Customer Success Management
    Comparison of Customer Success Management features of Aidadom and Get Amity (discontinued)
    Feature
    Aidadom
    -
    Ratings
    Get Amity (discontinued)
    9.0
    1 Ratings
    5% above category average
    Customer profiles00 Ratings10.01 Ratings
    Automated workflow00 Ratings9.01 Ratings
    Internal collaboration00 Ratings8.01 Ratings
    Customer health scoring00 Ratings10.01 Ratings
    Customer segmentation00 Ratings8.01 Ratings
    CSM Reporting & Analytics
    Comparison of CSM Reporting & Analytics features of Aidadom and Get Amity (discontinued)
    Feature
    Aidadom
    -
    Ratings
    Get Amity (discontinued)
    8.0
    1 Ratings
    5% below category average
    Customer health trends00 Ratings6.01 Ratings
    Engagement analytics00 Ratings9.01 Ratings
    Revenue forecasting00 Ratings7.01 Ratings
    Dashboards00 Ratings10.01 Ratings
    Best Alternatives
    AidadomGet Amity (discontinued)
    Small Businesses
    No answers on this topic
    ClientSuccess
    Score6 out of 10
    Medium-sized Companies
    No answers on this topic
    ChurnZero
    Score7.9 out of 10
    Enterprises
    No answers on this topic
    Gainsight CS
    Score8.8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    AidadomGet Amity (discontinued)
    Likelihood to Recommend
    -
    (0 ratings)
    9.0
    (1 ratings)
    User Testimonials
    AidadomGet Amity (discontinued)
    Likelihood to Recommend
    Solutyve
    No answers on this topic
    Discontinued Products
    • For success teams that are siloed, with a large stack to manage; it works amazingly
    • Or small teams
    • For Teams that may have a lot of revenue targets, it's hard
    Incentivized
    Read full review
    Pros
    Solutyve
    No answers on this topic
    Discontinued Products
    • Service
    • Data mapping
    • Displays data
    Incentivized
    Read full review
    Cons
    Solutyve
    No answers on this topic
    Discontinued Products
    • Some times it's too much customization
    • Better ways to take care of upsells
    Incentivized
    Read full review
    Alternatives Considered
    Solutyve
    No answers on this topic
    Discontinued Products
    Amity understands that we need more than views to manage a cuatomer... you have to have a CRM.
    Incentivized
    Read full review
    Return on Investment
    Solutyve
    No answers on this topic
    Discontinued Products
    • Faster churn indicators
    Incentivized
    Read full review
    ScreenShots

    Get Amity (discontinued) Screenshots

    Screenshot of Amity provides a single, shared, customizable database for all of the accounts, subscriptions, and relationships you manage.Screenshot of Make better-informed decisions with comprehensive account and people profiles that were purpose-built for customer success teams.Screenshot of To understand the entire customer lifecycle, Amity combines data from your application, website, and mobile apps with data locked in your billing, CRM, email, marketing, and support ticket systems.Screenshot of Amity can automatically collect customer interactions so you won’t have to waste time switching to other applications.Screenshot of You’ll never be surprised because Amity provides real time insights that are tailor-made for your business.Screenshot of SmartPlaybooks™ enables your team to provide the right action at the right time.