Middle-of-the-road
March 30, 2017
Middle-of-the-road
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Amity
Amity is used as the interface where my team lives. It pulls together all of our client data (tickets, usage, contacts, contracts, etc.) and displays it for my team so that they can better help their portfolio.
- Service
- Data mapping
- Displays data
- Some times it's too much customization
- Better ways to take care of upsells
- Faster churn indicators
Amity understands that we need more than views to manage a cuatomer... you have to have a CRM.