AiSensy vs. BotPenguin

AiSensy

2 Reviews and Ratings

BotPenguin

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
AiSensy	Score8.9 out of 10	N/A	Official WhatsApp Business API based Marketing platform allowing users to: Broadcast promotional messages to up to 1,00,000 users in one go, Install AI-based WhatsApp Chatbots and, Enable multiple Live Human-Agent based Customer Support on WhatsApp It is designed to support startups, small, medium & enterprise level businesses who wish to implement customer engagement & boost sales & ROI with WhatsApp Marketing.	$20 per month
BotPenguin	N/A	N/A	BotPenguin can be used to engage customers and visitors anywhere, anytime with live chat, 60+ no-code integrations, and a unified inbox to access all chats. It helps to build stronger customer relationships at every touch point with an omni-channel chatbot that can carry conversations in a brand’s voice. By harnessing web scraping, URL sleuthing, and FAQ file uploads, along with the wisdom from past conversations, BotPenguins can create smart…	$0 free for 1 chatbot, 1000 messages, and 100 conversations

Pricing

AiSensy

BotPenguin

No answers on this topic

Little: $15
per month per user
King: $50
per month per user

Pricing Offerings
AiSensy	BotPenguin
Free Trial
Yes	Yes
Free/Freemium Version
No	Yes
Premium Consulting/Integration Services
No	Yes

Optional

No setup fee

—

Discount available for annual pricing.

Features

AiSensy

BotPenguin

Comparison of Chat Analytics and Reports features of AiSensy and BotPenguin
Feature	AiSensy 7.0 1 Ratings 20% below category average	BotPenguin - Ratings
Chat history and transcripts	7.01 Ratings	00 Ratings
Chat reporting	7.01 Ratings	00 Ratings
Chat and web analytics	7.01 Ratings	00 Ratings

Best Alternatives
	AiSensy	BotPenguin
Small Businesses	ZoomInfo Chat Score7.9 out of 10	ZoomInfo Chat Score7.9 out of 10
Medium-sized Companies	SAP Conversational AI (discontinued) Score6.8 out of 10	SAP Conversational AI (discontinued) Score6.8 out of 10
Enterprises	AWS Chatbot Score8.4 out of 10	AWS Chatbot Score8.4 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	AiSensy	BotPenguin
Likelihood to Recommend	8.0 (1 ratings)	- (0 ratings)

User Testimonials
	AiSensy	BotPenguin
Likelihood to Recommend	AiSensy - If you are ecommerce, then definately it can help you in your product/brand promotion. - It can help in selling products on whatsapp. - If you need to communicate important information to your user eg. Payment failed etc, that all can be done very effectively here. Incentivized Namandeep Bhatia Co Founder & Chief Technology Officer Read full review	BotPenguin No answers on this topic
Pros	AiSensy It helps in sending predefined template messages to customer, which servers can trigger on particular events. Their Support team is very good. They Helped us in getting Verified Green tick from Facebook. It manages marketing campaigns very well. Incentivized Namandeep Bhatia Co Founder & Chief Technology Officer Read full review	BotPenguin No answers on this topic
Cons	AiSensy Management of Templates is complex. Approval process of templates messages is complex and takes time. Incentivized Namandeep Bhatia Co Founder & Chief Technology Officer Read full review	BotPenguin No answers on this topic
Alternatives Considered	AiSensy In my experience, Messagebird is very costly, not suitable for Indian companies. In my opinion, Pathetic support. And they even charge hefty setup fee. AiSensy, no setup fee and easy to start. Incentivized Namandeep Bhatia Co Founder & Chief Technology Officer Read full review	BotPenguin No answers on this topic
Return on Investment	AiSensy It has positive impact on overall business, as user feels connected if communicated properly. Chat support helps increasing efficiency of support team. Incentivized Namandeep Bhatia Co Founder & Chief Technology Officer Read full review	BotPenguin No answers on this topic
ScreenShots	AiSensy Screenshots	BotPenguin Screenshots