TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    AiSensy

    Score8.9 out of 10
    N/AOfficial WhatsApp Business API based Marketing platform allowing users to: Broadcast promotional messages to up to 1,00,000 users in one go, Install AI-based WhatsApp Chatbots and, Enable multiple Live Human-Agent based Customer Support on WhatsApp It is designed to support startups, small, medium & enterprise level businesses who wish to implement customer engagement & boost sales & ROI with WhatsApp Marketing.

    $20

    per month

    Wcapi

    N/A
    Small Businesses (1-50 employees)
    Wcapi is a platform for automated two-way conversations. Its features and integration support communicative interactions with the WhatsApp Cloud API. With scheduled messages and customizable text templates, Wcapi can be used to send personalized responses to customer inquiries. Experience heightened engagement and streamline WhatsApp marketing efforts within a secure environment. Wcapi aims to give the organizations that use it more convenient communication management.

    $8.99

    per month per user

    Pricing
    AiSensyWcapi
    Editions & Modules
    No answers on this topic
    Pro
    $41.95
    per year per user
    starter
    $53.93
    per month per user
    Enterprise
    $77.91
    per year per user
    Offerings
    Pricing Offerings
    AiSensyWcapi
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeOptionalRequired
    Additional Details
    More Pricing Information
    Features
    AiSensyWcapi
    Chat Analytics and Reports
    Comparison of Chat Analytics and Reports features of AiSensy and Wcapi
    Feature
    AiSensy
    7.0
    1 Ratings
    20% below category average
    Wcapi
    -
    Ratings
    Chat history and transcripts7.01 Ratings00 Ratings
    Chat reporting7.01 Ratings00 Ratings
    Chat and web analytics7.01 Ratings00 Ratings
    Best Alternatives
    AiSensyWcapi
    Small Businesses
    ZoomInfo Chat
    Score7.9 out of 10
    No answers on this topic
    Medium-sized Companies
    SAP Conversational AI (discontinued)
    Score6.8 out of 10
    No answers on this topic
    Enterprises
    AWS Chatbot
    Score8.4 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    AiSensyWcapi
    Likelihood to Recommend
    8.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    AiSensyWcapi
    Likelihood to Recommend
    AiSensy
    - If you are ecommerce, then definately it can help you in your product/brand promotion. - It can help in selling products on whatsapp. - If you need to communicate important information to your user eg. Payment failed etc, that all can be done very effectively here.
    Incentivized
    Read full review
    Wcapi
    No answers on this topic
    Pros
    AiSensy
    • It helps in sending predefined template messages to customer, which servers can trigger on particular events.
    • Their Support team is very good.
    • They Helped us in getting Verified Green tick from Facebook.
    • It manages marketing campaigns very well.
    Incentivized
    Read full review
    Wcapi
    No answers on this topic
    Cons
    AiSensy
    • Management of Templates is complex.
    • Approval process of templates messages is complex and takes time.
    Incentivized
    Read full review
    Wcapi
    No answers on this topic
    Alternatives Considered
    AiSensy
    In my experience, Messagebird is very costly, not suitable for Indian companies. In my opinion, Pathetic support. And they even charge hefty setup fee. AiSensy, no setup fee and easy to start.
    Incentivized
    Read full review
    Wcapi
    No answers on this topic
    Return on Investment
    AiSensy
    • It has positive impact on overall business, as user feels connected if communicated properly.
    • Chat support helps increasing efficiency of support team.
    Incentivized
    Read full review
    Wcapi
    No answers on this topic
    ScreenShots

    AiSensy Screenshots

    Screenshot of Use Case- Recover 45-60% Abandoned CartsScreenshot of AiSensy App- Live Chat InterfaceScreenshot of AiSensy App- Contacts Page InterfaceScreenshot of AISensy App- WhatsApp Broadcast & API Campaigns Page InterfaceScreenshot of AiSensy App- Manage PageScreenshot of AiSensy App- Integrations Page

    Wcapi Screenshots

    Screenshot of transaction analyticsScreenshot of the Wcapi dashboardScreenshot of messaging highlights