Aisera vs. Hearsay, now part of Yext
Aisera vs. Hearsay, now part of Yext
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
Aisera | N/A | Aisera's is a work intelligent agent that provides immersive and engaging multi-turn conversational experiences to users with voice, chat, and text support. Leveraging NLU Search and unsupervised NLP to deliver remediation of knowledge requests for self-service resolutions. | N/A | |
Hearsay, now part of Yext | N/A | After the August 2024 acquisition, Hearsay Systems joined Yext, combining Yext's digital presence management with Hearsay's compliant customer engagement tools. | N/A |
| Aisera | Hearsay, now part of Yext | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
| Offerings |
| |||||||||||||||
| Entry-level Setup Fee | Required | No setup fee | ||||||||||||||
| Additional Details | — | — | ||||||||||||||
| More Pricing Information | ||||||||||||||||
| Aisera | Hearsay, now part of Yext |
|---|
| Aisera | Hearsay, now part of Yext | |
|---|---|---|
| Small Businesses | Front Score 9.1 out of 10 | Simplify360 Score 7.8 out of 10 |
| Medium-sized Companies | Genesys DX (discontinued) Score 10.0 out of 10 | Dialpad Support Score 9.1 out of 10 |
| Enterprises | Genesys DX (discontinued) Score 10.0 out of 10 | Verint Community Score 9.9 out of 10 |
| All Alternatives | View all alternatives | View all alternatives |
| Aisera | Hearsay, now part of Yext | |
|---|---|---|
| Likelihood to Recommend | - (0 ratings) | 9.0 (1 ratings) |
| Usability | - (0 ratings) | 9.0 (1 ratings) |
| Support Rating | - (0 ratings) | 9.0 (1 ratings) |
| Aisera | Hearsay, now part of Yext | |
|---|---|---|
| Likelihood to Recommend | Automation Anywhere No answers on this topic | ![]() Yext
|
| Pros | Automation Anywhere No answers on this topic | ![]() Yext
|
| Cons | Automation Anywhere No answers on this topic | ![]() Yext
|
| Usability | Automation Anywhere No answers on this topic | ![]() Yext
|
| Support Rating | Automation Anywhere No answers on this topic | ![]() Yext
|
| Alternatives Considered | Automation Anywhere No answers on this topic | ![]() Yext
|
| Return on Investment | Automation Anywhere No answers on this topic | ![]() Yext
|
| ScreenShots | Aisera Screenshots |

