Customer Success

Help Desk

Web and Video Conferencing

Customer Support

Image Recognition

Service Mesh

Development

Barcode

Business Intelligence (BI)

Collaboration

Data Analytics  and BI Services

Data Extraction

Integrated Workplace Management (IWMS)

Internal Communications

Policy Management

Enterprise

Accounting

Accounts Payable

Accounts Receivable

Finance and Accounting

Applicant Tracking

Corporate Learning Management

Corporate Volunteering

HR Management

Payroll

Relocation

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

Application Infrastructure

Bot Mitigation

Cloud Storage

Configuration Management

Data Science

DevSecOps

Firewall Security Management

Fraud Detection

IT Operations Analytics

Integration Platform as a Service (iPaaS)

Intranet

IoT Device Management

Machine Learning

Managed DNS

Managed Private Cloud

Network Performance Monitoring

Network Troubleshooting

Packet Analyzer

Platform-as-a-Service (PaaS)

Tape Storage

Technology Business Management

Testing Services

Information Technology

A/B Testing

Account-Based Marketing (ABM)

Ad Serving & Retargeting

All-in-One Marketing

Audience Intelligence

Content Management

Demand-Side

Email Marketing

IP Geolocation

Market Intelligence

Marketing Automation

Social Media Advertising

Social Media Management

Survey & Forms Building

URL Shorteners

Web Analytics

Marketing

Project Management

Professional Services

Cross-Border eCommerce

Customer Relationship Management (CRM)

Government Contracting

Sales Engagement

Sales Training

Sales

Cloud Access Security Brokers

Security

Digital Forensics

Physical Therapy

Tax Practice Management

Vertical-Specific

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Aisera's is a work intelligent agent that provides immersive and engaging multi-turn conversational experiences to users with voice, chat, and text support. Leveraging NLU Search and unsupervised NLP to deliver remediation of knowledge requests for self-service resolutions.

Starter

Professional

Unlimited

Agentforce 1 Sales

Suite Team

Suite Professional

Suite Enterprise

Suite Growth

Aisera

Chatbots are AI to related to virtual sales or marketing assistants and like AI virtual sales assistants, they can be used to apply conversational marketing to web pages and apps. Chatbot platforms, or chatbot builders allow IT pros to build these conversational bots. They also be used for troubleshoot and IT operations support.

Chatbot

Automation Anywhere

Aisera’s Conversational AI and RPA solutions provide a Conversational Platform for front to back-office automation of tasks, processes, and workflows. Automate existing RPA workflows to be conversationally aware and resolve task-oriented user requests autonomously through omnichannel conversational dialogues. Achieve 45-60% self-service resolutions within an average of 45s, while cutting up to 90% of service desk costs.

Conversational AI and RPA builds on deep and dynamic knowledge graphs, personalization services, and Aisera proprietary NLP/NLU technology to automatically extract intents and entities from unstructured omnichannel conversations with users. With full integration to 3rd-party workflows, Aisera auto-generates conversations and fulfillment of single and multi-domain digitized workflows from start to finish. Aisera self-adapts to your environment by learning autonomously and continuously.

AISERA | Conversational AI and RPA - Conversational Platform Solution

Aisera’s Conversational AI and RPA solutions provide a Conversational Platform and AI Chatbot for front to back-office automation of tasks, processes, and workflows. Automate existing RPA workflows to be conversationally aware and resolve task-oriented user requests autonomously through omnichannel conversational dialogues. Achieve 65-80% self-service resolutions within an average of 45s, while cutting up to 90% of service desk costs.

Conversational AI and RPA builds on deep and dynamic knowledge graphs, personalization services, and Aisera proprietary NLP/NLU technology to automatically extract intents and entities from unstructured omnichannel conversations with users. With full integration to 3rd-party workflows, Aisera auto-generates conversations and fulfillment of single and multi-domain digitized workflows from start to finish. Aisera self-adapts to your environment by learning autonomously and continuously.

Chat Automation

Allows businesses and website owners to interact with visitors in real time through a chat box or webchat (video, SMS, messaging, etc) that can be customized for user experience optimization.

Real-time messaging

Refers to the functionality and usability of real-time chat messaging with customers and prospects.

Chatbot automation

Refers to the personalization and overall quality of custom flows for  AI-based chatbot interactions to answer queries, book appointments, create tickets, transfer chats to an agent or direct users to a knowledge base. In addition to NLP, this may include AI learning/understanding models.

Chat notifications

Alerts and reminders for chat requests, missed messages, appointments, etc.

Prospecting

The ability to identify, qualify, and segment prospects, as well as filter leads.

Chat-based scheduling

Enables customers and prospects to book and schedule meetings.

Ticketing system

Ticket form creation and routing to designated service representatives based on chat interactions.

Third-party integrations

Integrations with third-party software for CRM, scheduling, marketing automation, telecommunications, SMS, messaging, etc.

Chat widgets

Pop-up chat boxes that enable customizable greetings, canned responses, and interactions between customers and live agents or chatbots.

Chat Analytics and Reports

Analytics and reporting on web visitors' activities and interactions with customer service representatives.

Chat history and transcripts

Enables users to visualize past conversations and notes.

Chat reporting

Standard or customizable reports with user engagement metrics.

Chat and web analytics

Analytics that enable the tracking of user website visits and chat box interactions.

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Overview

What is Aisera?