OmniTouch Contact Center Standard Edition vs. devContact
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 OmniTouch | Score8 out of 10 | N/A | Alcatel-Lucent presents the OmniTouch Contact Center Standard Edition as a scalable and reliable contact center solution for up to 7,000 agents, and for companies with contact centers that are mainly driven by inbound voice interactions, the Alcatel-Lucent OmniTouch Contact Center (CC) addresses installations of all types and sizes, from small to large capacities. | N/A |
 devContact | N/A | N/A | devContact is a web-based support desk application developed with the aim of resolving mobile app user support issues in the simplest way possible. devContact offers all the conventionally desired features such as ticket management, cloud-based FAQs, bulk update and auto responder/assignment features and also offers the other mobile specific features like push notifications, live messaging and will soon have a social support mechanism. devContact's software is… | $9.99 per month |
| OmniTouch | devContact | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Editions & Modules | No answers on this topic |
| ||||||||||||||
| Offerings |
| |||||||||||||||
| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | — | — | ||||||||||||||
| More Pricing Information | ||||||||||||||||
| OmniTouch | devContact | |
|---|---|---|
| Small Businesses |  Zendesk Talk Score8.2 out of 10 |  Intercom Score7.5 out of 10 |
| Medium-sized Companies |  Genesys Multicloud CX (discontinued) Score8 out of 10 |  Help Scout Score9.3 out of 10 |
| Enterprises |  Bright Pattern Contact Center Score8.3 out of 10 |  Front Score9.2 out of 10 |
| All Alternatives | View all alternatives | View all alternatives |