OmniTouch Contact Center Standard Edition vs. Re:amaze
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
OmniTouch | Score8 out of 10 | N/A | Alcatel-Lucent presents the OmniTouch Contact Center Standard Edition as a scalable and reliable contact center solution for up to 7,000 agents, and for companies with contact centers that are mainly driven by inbound voice interactions, the Alcatel-Lucent OmniTouch Contact Center (CC) addresses installations of all types and sizes, from small to large capacities. | N/A |
![]() Re:amaze | N/A | N/A | Re:amaze is an integrated customer service, live chat, and helpdesk platform for online businesses, now from GoDaddy since the June 2023 acquisition. | $29 per month per team member |
| OmniTouch | Re:amaze | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Editions & Modules | No answers on this topic |
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| Offerings |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | — | 5% discount for annual pricing. | ||||||||||||||
| More Pricing Information | ||||||||||||||||
| OmniTouch | Re:amaze | |
|---|---|---|
| Small Businesses | Zendesk Talk Score8.2 out of 10 | Help Scout Score9.3 out of 10 |
| Medium-sized Companies | Genesys Multicloud CX (discontinued) Score8 out of 10 | LiveAgent Score8.8 out of 10 |
| Enterprises | Bright Pattern Contact Center Score8.4 out of 10 | Front Score9.2 out of 10 |
| All Alternatives | View all alternatives | View all alternatives |
