Alert Logic Managed Detection and Response

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Alert Logic
Score 9.1 out of 10
N/A
Alert Logic delivers managed detection and response (MDR) with comprehensive coverage for public clouds, SaaS, on-premises, and hybrid environments. Alert Logic is a HelpSystems brand since the 2022 acquisition announced in March.N/A
Pricing
Alert Logic Managed Detection and Response
Editions & Modules
No answers on this topic
Offerings
Pricing Offerings
Alert Logic
Free Trial
No
Free/Freemium Version
No
Premium Consulting/Integration Services
No
Entry-level Setup FeeNo setup fee
Additional Details—
More Pricing Information
Community Pulse
Alert Logic Managed Detection and Response
Considered Both Products
Alert Logic
Chose Alert Logic Managed Detection and Response
No one else had a good product offering married with the high level of support. The cheaper options such as Alien Vault all seemed to have inferior products and little/no support. And the really big enterprise products might work great, but require a great deal of skills to set …
Chose Alert Logic Managed Detection and Response
How well the Alert Logic team, and ours integrated; plus costs were the biggest factors in selection. Ease of implementation and someone watching our back 24/7/365 made the selection of this product easy. Secondly, it helped us keep our WAF vendor honest on what types of …
Chose Alert Logic Managed Detection and Response
If anyone has ever used Cisco products to manage threat detection they will tell you that, while Cisco products are good, they aren't the most user friendly. Multiple pieces are needed to do what Alert Logic can do in one product. The user interface is ok and the search …
Chose Alert Logic Managed Detection and Response
I was using Alert Logic Insight for myself to improve my skills and ability to it. My organization was not happy using our previous website security program so I recommended for them to use this software. It has been more than 1 year and still, they are using this program …
Chose Alert Logic Managed Detection and Response
I've found Barkly to be much better than these products at protecting my systems. It does not require the horsepower that these do to run. It uses systems resources well. It protects well. It alerts and updates well. This is a good AV system to have on your endpoints and is a …
Chose Alert Logic Managed Detection and Response
There are alternatives some of which have a greater overhead and require more in-house technical skills. Alert Logic provide a full service so for us this was a better solution.
Top Pros
Top Cons
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User Ratings
Alert Logic Managed Detection and Response
Likelihood to Recommend
8.7
(7 ratings)
User Testimonials
Alert Logic Managed Detection and Response
Likelihood to Recommend
Fortra
This is pretty good AV product - lightweight, easy to install, and easy on system resources. It will take some getting used to on the end user side, it doesn't scan in a traditional way, and it does not have a taskbar icon so it hard to know if it's working or installed. My only complaint would be the false positives which I know every AV system has, but the problem with Barkly is that it alerts the users with a message (which they freak out about) and it alerts IT with an email. Again, not a major issue, but it can be annoying until it is overridden. The override process is super easy though, so its again, not a big deal.
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Pros
Fortra
  • Customer Service. Usually, I'd put the technical details up front, and they're good with that too. But the service from pre-sales all the way through onboarding and continued account management is top tier. Our onboarding schedule got messed up, partly because of us, but that was rather minor. I always get prompt replies to any tickets, and they've even reached out to discuss my feature requests. When it comes to security, it's critical to have a responsive team, and they've got it.
  • Detection seems good. It's hard to quantify exactly, but it seems that they always detect the bad actors. And when we get an alert, they include a bunch of details so we know what kind of scan they're trying to do, how far they got, etc. You can't prevent everyone from doing a scan on your IP, but it gives you a really good idea of where your soft spots might be. And if you're getting those low-level alerts, it's a reminder that it's there and working if you have a major event too.
  • Very easy setup. This goes back to their customer support to some extent, as they walk you through all the steps required. But it's also about their technical solution, it's not so overly complex that it's fragile, nor does it take a great deal of time to deploy. And it's been zero effort to maintain since then.
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Cons
Fortra
  • The interface is a little lacking from a search perspective but its not really meant for us to have to do the work
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Alternatives Considered
Fortra
I was using Alert Logic Insight for myself to improve my skills and ability to it. My organization was not happy using our previous website security program so I recommended for them to use this software. It has been more than 1 year and still, they are using this program without having any problem so far.
Read full review
Return on Investment
Fortra
  • Return on Investment is measured in how protected our reputation is and Alert Logic contributes to this is a large way.
  • Alert Logic provides excellent information security assurance to the business and allows us to feel more proactive.
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