Skip to main content


What is Alert Logic?

Alert Logic delivers managed detection and response (MDR) with comprehensive coverage for public clouds, SaaS, on-premises, and hybrid environments. Alert Logic is a HelpSystems brand since the 2022 acquisition announced in March.

Read more
Recent Reviews
Read all reviews
Return to navigation


View all pricing

What is Alert Logic?

Alert Logic delivers managed detection and response (MDR) with comprehensive coverage for public clouds, SaaS, on-premises, and hybrid environments. Alert Logic is a HelpSystems brand since the 2022 acquisition announced in March.

Entry-level set up fee?

  • No setup fee


  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Would you like us to let the vendor know that you want pricing?

1 person also want pricing

Alternatives Pricing

What is Sophos Intercept X?

Sophos Endpoint Protection (Sophos EPP) with Intercept X is an endpoint security product providing an antivirus / antimalware solution that when upgraded with Intercept X or Intercept X Advanced provides advanced threat detection and EDR capabilities.

What is ThreatDown, powered by Malwarebytes?

ThreatDown replaces the former Malwarebytes for Business product suite, combining Malwarebytes' endpoint security capabilities in four bundles. The basic Core tier includes incident response, Next-gen AV, device control, vulnerability assessments, and the ability to block unwanted application.…

Return to navigation

Product Details

What is Alert Logic?

Alert Logic's Network Intrusion Detection System (IDS), formerly available as Alert Logic Threat Manager, SIEMlessly detects and responds to threats with the company's Intrusion Detection System software, now available as part of the Professional & Enterprise tiers of Alert Logic's MDR service.

Alert Logic Video

Network Intrusion Detection for Containers

Alert Logic Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo
Return to navigation


View all alternatives
Return to navigation

Reviews and Ratings



(1-7 of 7)
Companies can't remove reviews or game the system. Here's why
John Grosjean | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
This is the IDS solution for our SaaS platform. Everything that's connected to our application in any way is being monitored by Alert Logic to identify rogue actors or other ill behavior on the network.
  • Customer Service. Usually, I'd put the technical details up front, and they're good with that too. But the service from pre-sales all the way through onboarding and continued account management is top tier. Our onboarding schedule got messed up, partly because of us, but that was rather minor. I always get prompt replies to any tickets, and they've even reached out to discuss my feature requests. When it comes to security, it's critical to have a responsive team, and they've got it.
  • Detection seems good. It's hard to quantify exactly, but it seems that they always detect the bad actors. And when we get an alert, they include a bunch of details so we know what kind of scan they're trying to do, how far they got, etc. You can't prevent everyone from doing a scan on your IP, but it gives you a really good idea of where your soft spots might be. And if you're getting those low-level alerts, it's a reminder that it's there and working if you have a major event too.
  • Very easy setup. This goes back to their customer support to some extent, as they walk you through all the steps required. But it's also about their technical solution, it's not so overly complex that it's fragile, nor does it take a great deal of time to deploy. And it's been zero effort to maintain since then.
  • Diffie-Hellman cipher is not supported. This is the way of the future, and I'd prefer to ONLY use DH or EDH. But I understand the complication of PFS, and hopefully, they're working on supporting this in the future.
  • Price. You can't get all this good stuff for free. But we've tried the "budget solution" before, and it either just doesn't work well, or requires an incredible amount of administration. If you have a large security team, you might be better off with a cheaper option. For us, we're paying more for a product and saving a bit on in house labor.
  • Hard to think of any other cons! There were some UI issues at first, but I know they've added some good features, and more were in development last we spoke. Some of their reporting could be improved a bit, but that's getting pretty picky. Unless you have a really specific need, these things won't be any more than a minor nuisance.
If you have a web platform or any other exposed system, it's important to have an IDS in place. This can be difficult to do right, and if you're a smaller business, you can't have a team dedicated to managing security. Alert Logic takes that burden, makes sure it's working right, and allows your team to focus on your product. With that in mind, it's not a silver bullet, and I took off one point ONLY because I think it would be harder to justify in a large enterprise with a security team already in place. Maybe there's another product out there that'll solve that use case, but Alert Logic was perfect for our needs.
Score 9 out of 10
Vetted Review
Verified User
We use Alert Logic Network Threat Detection to augment our on-premise staff who are engaged in other duties. The service was fairly easy to implement, and management of the product was quite easy. We would get a call anytime we were seeing attacks of any type, usually 2-3 times a week for something more than a script kiddie trying to probe our network defenses. In conjunction with Akamai, who we use for WAF functionality, the Alert Logic product was a solid companion.
  • The managed solution took the detection of network threats off of our very full plates.
  • Required little intervention from me as a network engineer once it was in place.
  • The staff at Alert Logic were top notch, and we felt as though they were an extension of our team.
  • When we chose Alert Logic, they did not have an IPS solution but intended to use another product to protect our environment and web farm.
  • The product relies on someone to call you after the attack starts.
  • There are no protection mechanisms once an attack is noticed to shut it down. However, using a layered defense as we do, it did not affect us nearly as much as without.
Appropriate use case: When you don't have enough FTE resources to manage outside network threats and need someone to augment your own staff. The team at Alert Logic is nothing short of fantastic, and incredibly responsive.

Inappropriate use case: If you're wanting a fully managed solution that also does IPS. This solution should be used in tandem with some other type of solution to be fully effective.
Score 8 out of 10
Vetted Review
Verified User
Previously we used Logrhythm to collect syslogs on an on primus server. Logrhythm is/was very convoluted and almost required a dedicated person to manage the system. Alert Logic is a cloud managed service that removed the need for an on primus dedicated person to constantly review logs and determine if there was an issue. The main users of this is our security team.
  • The cloud managed service; the cost benefit and 24x7 monitoring
  • The Alert system went from possibly 24 hours to 1 hour
  • The benefit of nothing having to write our own queries
  • The interface is a little lacking from a search perspective but its not really meant for us to have to do the work
Just to know within a reasonable time when an incident occurred compared to the logrhythm user setup, hoping you setup correctly, is a big help. Another was the cost benefit and the 24x7 monitoring was a driving factor for us. How the alert is provided is impressive. It can give you a detailed from start to finish of how the attack happened, the path it took and how it was prevented.
Wera Michalska | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Alert Logic Cloud Insight is a different type of security program, unlike others. I was using this software for my AWS environment for myself, and then my organization wanted to use this software after my recommendation. Now my company is using this software.Thanks to this software you can gain deep insight into your AWS environment with the ability to monitoring of environments changes with its intelligence. It has many features that you can do whatever you want like changing policy, allowing third-party sign in etc.This program is right now providing us 24/7 security especially from many hack-attacks.
  • It has a really intelligent system that it can realize any illegal activities from the outside.
  • It can be designed by you. Whatever you want, you can do or change anything that you made before.
  • High security 24/7. Just feeling safe.
  • I would like to see voice assistance when I am creating new things for my environment
  • When you are creating an external ID, it has some delay at times.
  • I think the price is too expensive. I would like to have a decreased price.
When you start to learn the software, it looks like it is so complicated and unknown, but after that, you realize that it is not actually as hard as you think. You just need to give more attention to the program and you can understand easily how to use it. At some point, vulnerabilities cannot be solved so, in this case, you may have some concern if something is happening in the system or not, but actually, there is nothing happening.
Nathan Venno | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Barkly is our primary end-user and server anti-virus program. We use this company-wide, for all end-users. This helps our end users protect against virus, malware and the like and it also alerts me to any issues that may arise on my network.
  • Stops programs from making changes to users' system - this can be hit or miss, but I'd rather have a false positive and have to override it, then a virus on my systems.
  • The override system for false positives is very simple and easy to use - if a program throws up a flag, it is very easy to tell Barkly to leave it alone and it will do this network-wide, which is nice for things like updates.
  • Very lightweight, small install and leaves almost no footprint on your system. Also system resource utilization is very light.
  • There is no visible icon that it is installed unless you go into Add/Remove programs, locally you would not know its there.
  • If an update is installed (i.e. Windows Update) and Barkly flags it, you will get SPAMMed with alerts until it is overridden. An easy fix but can be annoying if you are on your way in and not at the office yet.
  • Reporting is a bit lit in the Admin console - installs, and updates, but not much else.
  • Getting better, but when they update their product, there wasn't much warning originally. A bit unsettling when you log into your console and see every one of your end users out-of-date.
This is pretty good AV product - lightweight, easy to install, and easy on system resources. It will take some getting used to on the end user side, it doesn't scan in a traditional way, and it does not have a taskbar icon so it hard to know if it's working or installed. My only complaint would be the false positives which I know every AV system has, but the problem with Barkly is that it alerts the users with a message (which they freak out about) and it alerts IT with an email. Again, not a major issue, but it can be annoying until it is overridden. The override process is super easy though, so its again, not a big deal.
January 17, 2017

Alert Logic WSM

Brian Hoadley | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
It is being used to manage websites hosted internally and to manage those sites on a day to day basis. The web security manager includes the ability to check the status of sites, conduct log review and analysis as well as protection of sites from web-born attacks (SQL injection, cross-site scripting and redirect attacks etc.
  • Web-based attack protection
  • Site monitoring
  • Notification and alerting from the vendor
  • Initial professional services engagement for setup/implementation
  • Vendor change management without notification
  • Great at web-based attack protection.
  • Easy to add sites within a few minutes once familiar with the interface and process.
Score 8 out of 10
Vetted Review
Verified User
We use Alert Logic Log Correlation and Analysis across our suite of AWS cloud based services which supports over 10,000 users in a health care setting. For us, it provides the right level of security information and event management to protect our assets from current cyber threats. It also provides business assurance around information security and allows us to understand potential risks and deal with them.
  • Alert Logic provides very technical solutions to address security risks. However much of the benefit is from a human level understanding of the threats seen.
  • As a company, they are profiling thousands of companies and are better able to predict threats such as denial of service attacks and warn organisations ahead of time.
  • Overall the product and service works well and addresses all our key requirements so we have no real negatives to share.
Alert Logic is ideally placed to support and protect cloud infrastructure and services such as AWS hosted services. It is less appropriate for platform as a service as this would be addressed by the provider in question. It would also be ideally suited to on-premise and hybrid cloud scenarios to protect services from attacks and breaches.
Return to navigation