What users are saying about
1 Rating
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Score 9 out of 100
2 Ratings
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Score 8.2 out of 100

Likelihood to Recommend

Alibaba Mail

Alibaba Mail is well suited for email management and is very well suited for us. It has many good features that are important, like being secure, and tools like the integrated calendar, which is useful for seeing schedules, availability, and scheduling meetings or events accordingly. Another quite important thing is that it offers a collaborative software solution.
Anonymous | TrustRadius Reviewer

Intermedia Email Plus

This is the perfect solution for businesses that want a scalable solution with a fixed cost per user. Intermedia is amazing with no contracts.
John Rivers | TrustRadius Reviewer

Feature Rating Comparison

Secure Email Gateway

Alibaba Mail
8.7
Intermedia Email Plus
7.8
Anti-malware
Alibaba Mail
9.0
Intermedia Email Plus
8.0
Cusomizability
Alibaba Mail
9.0
Intermedia Email Plus
8.0
Data Loss Protection
Alibaba Mail
9.0
Intermedia Email Plus
7.0
Threat Detection
Alibaba Mail
9.0
Intermedia Email Plus
8.0
Sandboxing
Alibaba Mail
9.0
Intermedia Email Plus
End-to-End Encryption
Alibaba Mail
8.0
Intermedia Email Plus
8.0
Management Tools
Alibaba Mail
8.0
Intermedia Email Plus
8.0

Pros

Alibaba Mail

  • Email management
  • Secure system
  • Built-in features
  • Easy integration
Anonymous | TrustRadius Reviewer

Intermedia Email Plus

  • Excellent support
  • Great performance
John Rivers | TrustRadius Reviewer

Cons

Alibaba Mail

  • UI could be better
  • Integration
  • Mobile support
  • In-app support
Anonymous | TrustRadius Reviewer

Intermedia Email Plus

  • Email filtering is good, but not excellent
  • Office 365 default settings require a little tweaking (registry)
John Rivers | TrustRadius Reviewer

Usability

Alibaba Mail

No score
No answers yet
No answers on this topic

Intermedia Email Plus

Intermedia Email Plus 9.0
Based on 1 answer
I love the usability of Intermedia Email Plus. The only downfall isn't their fault. The issue with Office 365 registry settings requires changes to connect to Intermedia Email Plus flawlessly.
John Rivers | TrustRadius Reviewer

Support Rating

Alibaba Mail

No score
No answers yet
No answers on this topic

Intermedia Email Plus

Intermedia Email Plus 9.0
Based on 1 answer
Native English speaking support, excellent response, and quick resolution. Support is amazing at Intermedia.
John Rivers | TrustRadius Reviewer

Alternatives Considered

Alibaba Mail

Not applicable, as we went for Alibaba Mail on recommendations.
Anonymous | TrustRadius Reviewer

Intermedia Email Plus

Intermedia Email Plus support is better, costs are comparable or better, and backups are better than the alternatives.
John Rivers | TrustRadius Reviewer

Return on Investment

Alibaba Mail

  • Secure system
  • Reduced cost as other ESPs were costlier
  • Enhanced productivity
  • Saves time
Anonymous | TrustRadius Reviewer

Intermedia Email Plus

  • Scalable for seasonal/variable employee count
  • Easy administration
  • Easy onboarding
John Rivers | TrustRadius Reviewer

Pricing Details

Alibaba Mail

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Intermedia Email Plus

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Alibaba Mail
9.0
Intermedia Email Plus
9.0

Usability

Alibaba Mail
Intermedia Email Plus
9.0

Support Rating

Alibaba Mail
Intermedia Email Plus
9.0

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