Item: Alibaba Mail
Rating: 9
Author: Verified User

Use Cases and Deployment Scope

Alibaba Mail is used only in certain departments, but it is used extensively. It is the only email service provider that currently supports public cloud services. It is smart and efficient and is a secure mailing portal, which is a crucial factor for us. The calendar is also a nice feature that helps in inviting attendees and keeping things on track.

Pros and Cons

Email management
Secure system
Built-in features
Easy integration

UI could be better
Integration
Mobile support
In-app support

Return on Investment

Secure system
Reduced cost as other ESPs were costlier
Enhanced productivity
Saves time

Alternatives Considered

Not applicable, as we went for Alibaba Mail on recommendations.

Key Insights

Do you think Alibaba Mail delivers good value for the price?

Yes

Are you happy with Alibaba Mail's feature set?

Yes

Did Alibaba Mail live up to sales and marketing promises?

Yes

Did implementation of Alibaba Mail go as expected?

Yes

Would you buy Alibaba Mail again?

Yes

Other Software Used

Adobe Analytics, SourceForge, Yahoo Small Business

Likelihood to Recommend

Alibaba Mail is well suited for email management and is very well suited for us. It has many good features that are important, like being secure, and tools like the integrated calendar, which is useful for seeing schedules, availability, and scheduling meetings or events accordingly. Another quite important thing is that it offers a collaborative software solution.

Excellent secure email management

Overall Satisfaction with Alibaba Mail