AlienVault OSSIM (discontinued) vs. Trellix Helix

If this is your first experience with a SIEM, this one can get you started. Take the time to learn the ins and outs of the product and you'll most likely be satisfied with it if your company is an SMB. If you need compliance reports, OSSIM is too small for you, you'll need to go with USM or USM Anywhere.

Incentivized

Great for organizations that are considering improving their operational security by utilizing their threats intelligence capabilities. It offers a great collection and analysis of security events and provides solutions to solve them. When considering a solution that is secure and can provide very extensive visualization of your environment for threats.

• Asset discovery. Once installed in a centric, network-accessible server, OSSIM can poll all your endpoints with common protocols (SSH, SNMP, WMI) to detect and discover site-wide assets to monitor. You only need to group them by your own criteria once added to the product.
• SIEM Event Correlation. You can define quite complex correlation rules to detect possible suspicious or malicious actions or attempts in your network, in order to categorize them as real threats or as false positives, thus streamlining your risk assessment and management.
• Ease of installation. The entire AlienVault OSSIM is self-contained in an ISO file, which can be burned into a DVD or just mounted in your server of choice (physical or virtual) for deployment. The installation process is automated and quote verbosed, with options for static IP, email messaging and others.
• Ease of access. Being AlienVault OSSIM a self-contained appliance, it can be accessed via web by any device that supports a web browser, being that desktops, workstation, mobile devices, etc. The OSSIM dashboard and other features are automatically rearranged to adapt to the particular device being in use.

Incentivized

• Single location for all security event management
• Detect advanced threats
• Provide audit artifacts to ensure compliance

Incentivized

• Creating custom rules is a bit complicated
• Reporting could be improved
• Agent has caused conflicts with a couple of our other applications

Incentivized

• Additional integration points (API cloud integrations).

Incentivized

AlienVault OSSIM is far easy to use and manage - provided you know what you're doing. As any SIEM application, there is some background knowledge required in order to take advantage of the product's functionalities, such as the log correlation and analysis. Other than that, the application is quite usable and robust.

Incentivized

Everything is done through MSSP and installation pro services. Once those hours are burned up, then you're on your own without a lot of help. Typically the pro services hours aren't enough to get past 60 days and MSSP are hit and miss. We had a miss for installation helpers.

Incentivized

We've been fairly happy with FireEye Helix support overall. Most issues are resolved the same day the case is opened.

Incentivized

Originally my organization leveraged alien value due to the lower cost of entry and ability to manage it as a service provider. Unfortunately, after several years of working with this tool, it became unwieldy to use as it felt that almost every useful report had to be created by hand. As other tools have come out with the ability to do automated responses such as Stellar Data processor, we have begun to evaluate alternatives.

Incentivized

It offers extensive visibility thus easy detection of threats and easy mitigation practices. Utilization of its threats intelligence capabilities thus early detection of incidents and maximization of security investments. Offers great integration of cloud resources with existing security tools thus ensuring seamless performance and all-time security for the organizational resources.

• It satisfied a requirement of our audit team (internal and external).
• Custom written alerts allow us to be proactive for some events.
• Stable product means we don't spend a lot of time keeping it up and running.

Incentivized

• Optimization of your security investments.
• Operations are seamless and better with easy integrations that enhance performance.
• Efficiency in running of incidences with enhanced case management for all its alerts.