Alight Worklife vs. Thomson Reuters ONESOURCE

I can recommend this platform to any of my colleagues and any organization due to its great performance from my experience. It has ensured that revenue management in our company takes place effectively. The platform ensures that each employee is awarded for excellent performance in their roles. Each employee is paid following the international set standards which increase motivation among our team members and increase production.

Incentivized

We use [Thomson Reuters ONESOURCE] to prepare federal and state income tax returns which allows us to complete the work assigned very quickly and allow senior members of the team to review the work before submitting in a very fluid state. While not in the tax or busy season, the program is not as used as much.

Incentivized

• Harmonizing salary for all employees.
• Awarding team members according to their roles.

Incentivized

• ONESOURCE is excellent for providing a holistic suite of products that are specifically geared toward tax compliance.
• ONESOURCE also does an excellent job of maintaining a fresh look and appearance to their products, but doesn't change the base functionality just to sell more or improve the look of the product.
• ONESOURCE also does an excellent job of maintaining current tax information. In an ever changing tax world, this is the most important thing for a piece of tax software to provide.

Incentivized

• I have not identified any area that requires improvement in this tool.
• All the features in this platform functions effectively.

Incentivized

• ONESOURCE absolutely needs to restore their TIN Matching feature. Not having a TIN Matching feature is huge and needs to be addressed immediately.
• The software interface itself is outdated and clunky. It is way behind in terms of user-friendliness and convenience. Additionally, it is only compatible with Internet Explorer. ONESOURCE is literally the only reason I would ever access Internet Explorer which is notably slower and more prone to freezing than Google Chrome or Safari. A good portion of our business uses Macs which means they are SOL on accessing ONESOURCE.
• The ability to look at multiple tax years for a single recipient would be huge. Currently, if a recipient asks us to pull three years of data, this means three different searches within each year's ONESOURCE instance. It's tedious and could be improved.

Incentivized

To reiterate - a very useful tool for private company information, otherwise not forthcoming on the public domain. It is very crucial in Company analyses for various lenses, slices and dices of Company information. Also useful in industry analysis and in list building. Overall a great research and analytics tool.

The ONESOURCE support has improved significantly over the years. Support sends out emails with the answer provided which helps in the future when the same issue occurs. This reduces the amount of calls to ONESOURCE Support as you can better document the calls and rely on previous answers if the same issue occurs. ONESOURCE support has also implemented a callback feature that reduces the amount of time spent on hold.

Incentivized

Alight Global Payroll has great and powerful features that enable excellent calculation of salary for each employee with transparency. Sharing files across our team members and across departments is very fast and reliable with this product. It ensures that there is no late payment to our employees and pay slips are processed on time. Our investment in Alight Global Payroll has contributed to great achievements and created a conducive environment for teamwork.

Incentivized

As I said it is an easy-to-use platform and saved us time and money. They have great customer service and have helped our company get new hires checked and in-service faster than our old company. By combining the two services in one place it has made it easier for the new hire and the HR staff to track results. I am a fan!

Incentivized

• It has lead to positive ROI due to increased production from employees.
• We have achieved our set goals on salary management across the entire organization.

Incentivized

• Leaves sales tax off invoices from time to time.
• Reduces the amount of manual work needed to calculate sales tax and to update tax rates.

Incentivized