Alterian Real-Time CX Platform vs. HCL Discover
Alterian Real-Time CX Platform vs. HCL Discover
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Alterian Real-Time CX Platform | N/A | Alterian Real-Time CX Platform (launched as "Chameleon" in 2017) is a customer journey orchestration management solution, oriented towards global audiences. Alterian tracks individual journey performance in real time and, with metrics, evaluates the success of KPI/goal performances from multiple journeys. SDL divested itself of the platform in late 2016, and the Alterian division re-emerged as a result of this as an independent company. | N/A | |
 HCL Discover | N/A | A solution that provides behavioral insights into the online user journey, to improve the customer experience and increase online conversions. It leverages user shopping data and site analytics to detect customer behaviour changes, reveal revenue enhancement opportunities and understand business impact. | N/A |
| Alterian Real-Time CX Platform | HCL Discover | |||||||||||||||
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| Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | — | — | ||||||||||||||
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| Alterian Real-Time CX Platform | HCL Discover | |
|---|---|---|
| Small Businesses |  Ortto Score 9.0 out of 10 | Ortto Score 9.0 out of 10 |
| Medium-sized Companies |  Contentsquare Score 7.5 out of 10 | Contentsquare Score 7.5 out of 10 |
| Enterprises | Contentsquare Score 7.5 out of 10 | Contentsquare Score 7.5 out of 10 |
| All Alternatives | View all alternatives | View all alternatives |
| Alterian Real-Time CX Platform | HCL Discover | |
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