Alvaria Workforce vs. Call Center Designer
Alvaria Workforce vs. Call Center Designer
Product | Rating | Most Used By | Product Summary | Starting Price |
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Alvaria Workforce | N/A | Alvaria Workforce (formerly Aspect Workforce Management), is a suite of software which combines call center workforce management with advanced analytics features like call recording, speech analytics, eLearning for training, data sharing for schedule optimization across call center or branch locations, and desktop analytics for monitoring and analyzing discrete actions like employee keystrokes and application usage. The Basic, Advanced, and Enterprise tiers include… | N/A | |
Call Center Designer | N/A | Portage Communications offers Call Center Designer, a call center workforce planning tool. | N/A |
Alvaria Workforce | Call Center Designer | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Alvaria Workforce | Call Center Designer | |
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Top Pros |
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Top Cons |
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Alvaria Workforce | Call Center Designer | |
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Small Businesses | 8x8 Contact Center Score 7.5 out of 10 | 8x8 Contact Center Score 7.5 out of 10 |
Medium-sized Companies | Eleveo Score 9.2 out of 10 | Eleveo Score 9.2 out of 10 |
Enterprises | Calabrio Teleopti WFM Score 8.7 out of 10 | Calabrio Teleopti WFM Score 8.7 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Alvaria Workforce | Call Center Designer | |
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Likelihood to Recommend | 9.0 (8 ratings) | - (0 ratings) |
Likelihood to Renew | 8.6 (5 ratings) | - (0 ratings) |
Usability | 8.0 (1 ratings) | - (0 ratings) |
Support Rating | 8.0 (1 ratings) | - (0 ratings) |
Implementation Rating | 9.0 (1 ratings) | - (0 ratings) |
Alvaria Workforce | Call Center Designer | |
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Likelihood to Recommend | Alvaria, Inc (Aspect Software + Noble Systems) | Portage Communications No answers on this topic |
Pros | Alvaria, Inc (Aspect Software + Noble Systems) | Portage Communications No answers on this topic |
Cons | Alvaria, Inc (Aspect Software + Noble Systems) | Portage Communications No answers on this topic |
Likelihood to Renew | Alvaria, Inc (Aspect Software + Noble Systems) | Portage Communications No answers on this topic |
Usability | Alvaria, Inc (Aspect Software + Noble Systems) | Portage Communications No answers on this topic |
Support Rating | Alvaria, Inc (Aspect Software + Noble Systems) | Portage Communications No answers on this topic |
Implementation Rating | Alvaria, Inc (Aspect Software + Noble Systems) | Portage Communications No answers on this topic |
Alternatives Considered | Alvaria, Inc (Aspect Software + Noble Systems) | Portage Communications No answers on this topic |
Return on Investment | Alvaria, Inc (Aspect Software + Noble Systems) | Portage Communications No answers on this topic |
ScreenShots |