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Amadeus Central Reservation System vs. Guestara

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Amadeus Central Reservation System

9 Reviews and Ratings

Guestara

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Amadeus Central Reservation System

    Score7.8 out of 10
    		N/AAmadeus Central Reservation System is designed to allow users to optimize customer engagement, distribution and brand experience. It is presented by the vendor as a single, comprehensive database enables a real-time view of the entire business. With it the vendor further states users can innovate guest services, generate additional revenues and react to market dynamics quickly.N/A

    Guestara

    		N/AN/AGuestara is a guest management platform for independent hotels, resorts, hostels, short-term rentals, and growing hotel groups. It manages the full guest journey, from booking to post-stay, and runs on top of a property's existing PMS rather than replacing it, integrating with systems such as Cloudbeds, Oracle OPERA, Mews, Apaleo, Yanolja Cloud and Guesty. Key capabilities Guestara combines several guest-facing functions in one platform: AI-powered ID…

    $99

    per month (minimum package)

    Pricing
    Amadeus Central Reservation SystemGuestara
    Editions & Modules
    No answers on this topic
    Power
    $2.50
    per month per room
    Premium
    $4.50
    per month per room
    Enterprise
    $349
    per month per package
    Offerings
    Pricing Offerings
    Amadeus Central Reservation SystemGuestara
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Guestara is priced per room, per month, billed monthly, with lower per-room rates available on quarterly and yearly prepayment. Each plan has a monthly minimum: Power from $99/month, Premium from $189/month, and Enterprise from $349/month. Short-term rental pricing differs from hotel pricing. Optional add-ons (such as the AI chatbot, additional messaging channels, smart-lock connections, and the WhatsApp marketing platform) are available on top of the base plans. Enterprise includes bespoke PMS and third-party integrations and is custom-quoted. See the pricing page for current details.
    More Pricing Information
    User Ratings
    Amadeus Central Reservation SystemGuestara
    Likelihood to Recommend
    8.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Amadeus Central Reservation SystemGuestara
    Likelihood to Recommend
    Amadeus
    Amadeus Reservation System is a travel resource used by travel agents and industry organizations worldwide to book flights, rental cars, cruises, hotels, and other travel experiences. It is user-friendly and provides accurate travel inventory data. Agents benefit from its free training and certification program, and the travel industry likes its efficiency, professional support, and broad offerings. Amadeus is a great travel resource, but its conventional approaches are outdated and burdensome to master.
    Rumeen Aysha
    Tourism Professional | GDS
    Read full review
    Guestara
    No answers on this topic
    Pros
    Amadeus
    • Simple, understandable, and logical instructions.
    • PNR changes on issued tickets are easy.
    • It has been able to find and sell airline tickets quickly.
    • It is simple to use for making PNRs and purchasing plane tickets.
    • It has a simple five-step process for generating flight PNRs.
    Rumeen Aysha
    Tourism Professional | GDS
    Read full review
    Guestara
    No answers on this topic
    Cons
    Amadeus
    • Expensive subscriptions.
    • It takes some effort to book a hotel or car.
    • It loads slowly, and updates are rare.
    Rumeen Aysha
    Tourism Professional | GDS
    Read full review
    Guestara
    No answers on this topic
    Alternatives Considered
    Amadeus
    Amadeus Reservation System is a top-tier option for booking
    travel. It makes sharing airport and baggage policies with passengers easier
    and speeds up checking in and paying for flights. It is user- and
    operator-friendly, comprehensive, straightforward, precise, and up-to-date with
    technological and data developments. When compared to competing systems, it is
    both user- and operator-friendly
    Rumeen Aysha
    Tourism Professional | GDS
    Read full review
    Guestara
    No answers on this topic
    Return on Investment
    Amadeus
    • It's up-to-date with digital technology and data developments while being comprehensive and straightforward.
    • It speeds up flight and fare checks, and sharing flight terminals and baggage allowances with clients helps.
    Rumeen Aysha
    Tourism Professional | GDS
    Read full review
    Guestara
    No answers on this topic
    ScreenShots

    Guestara Screenshots

    Screenshot of Guests check in before arrival or in seconds on site. AI scans and verifies guest IDs, auto-fills registration, captures signatures, and syncs to your PMS. Front desk queues shrink and a full check-in takes about 30 seconds, even at peak arrivals.Screenshot of Guestara catches problems before they become public reviews. It collects feedback during the stay, flags unhappy guests so staff can recover in real time, and routes happy guests to leave public reviews.Screenshot of how Guestara lets hotels offer room upgrades, early check-in, F&B, and local experiences at the moments guests are most likely to buy, with AI recommending the right offer to the right guest.Screenshot of Guestara's unified inbox brings guest conversations from WhatsApp, email, SMS, and social channels into one shared view, so any team member can see the full history and respond without switching tools. Messages can be assigned, and a 24/7 AI chatbot handles routine guest questions and escalates to staff when needed.Screenshot of Guestara lets hotels run marketing and guest engagement directly through WhatsApp. Properties can send broadcast campaigns, promotional offers, and automated messages to guests on the channel they check most, driving direct bookings and upsells without a separate marketing tool. Messages are managed alongside other guest conversations in the same platform.Screenshot of Guestara turns a tablet or lobby terminal into a self-service check-in station. Guests scan their ID, complete registration, and provide a signature without waiting at the front desk. AI extracts and verifies the ID details and syncs them to the property's PMS, completing check-in in about 30 seconds and reducing front desk queues at peak arrival times.