What users are saying about
23 Ratings
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Score 7.3 out of 100
17 Ratings
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Score 7 out of 100

Likelihood to Recommend

Amazon CloudSearch

Amazon Cloudsearch can be suitable for some queries that require fast data. For example, in our case, we used CloudSearch, in a tool called Global Search. That will search everything like names, emails and a lot of stuff in our application. If you want fast data and you have a simple query, Global Search isn't appropriate for you.
Anonymous | TrustRadius Reviewer

Google Search Appliance

Well suited as a website search solution. It’s not appropriate for new team members to use because it can be hard to learn the ins and outs of the admin interface. We only ask that new team members to use it once they are fully versed in using the GSA.
Anonymous | TrustRadius Reviewer

Pros

Amazon CloudSearch

  • Really fast queries
  • Good Reporting
  • Reduce the cost of the server
Anonymous | TrustRadius Reviewer

Google Search Appliance

  • The GSA is able to organize collections of content in many different permutations, based on your needs.
  • The logs of searches and served results can offer insights into what visitors/customers are seeking, and whether they're finding what they need.
  • Default front-ends are relatively easy to set up - if they meet your needs.
Anonymous | TrustRadius Reviewer

Cons

Amazon CloudSearch

  • Can take some time to implement
  • The initial configuration can be tricky
  • Takes some time to update the values
Anonymous | TrustRadius Reviewer

Google Search Appliance

  • There isn’t any support for GSA anymore.
Anonymous | TrustRadius Reviewer

Support Rating

Amazon CloudSearch

No score
No answers yet
No answers on this topic

Google Search Appliance

Google Search Appliance 3.2
Based on 2 answers
Neutral rating because I've never needed support.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Amazon CloudSearch

I didn't investigate the best alternatives to CloudSearch, but did help with implementing this feature in our application. But from what i tested and used - Cloudsearch is very fast to get queries. Some negative points can be the time to implement this and some configurations that can be tricky.
Anonymous | TrustRadius Reviewer

Google Search Appliance

Google search has always been superior. No other search engine application can even come close.
Anonymous | TrustRadius Reviewer

Return on Investment

Amazon CloudSearch

  • Positive Point - Reduced the server load
  • Negative point - Not suitable for all queries
  • Negative Point - Time to implement this feature
Anonymous | TrustRadius Reviewer

Google Search Appliance

  • The GSA was not cheap. At all.
  • There has also been a cost associated with our need to switch to another site search solution in the near future, due to Google ending support for the sppliance.
  • That said, we have so much support content that we owed it to our customers to offer a comprehensive search tool to help them find the most relevant content - and of course Google are the masters of this. However, it's worth noting that the alogorithms used on the GSA are far older than those used on google.com.
Anonymous | TrustRadius Reviewer

Pricing Details

Amazon CloudSearch

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Google Search Appliance

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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