33 Ratings
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Score 8.6 out of 100
18 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.8 out of 100

Attribute Ratings

  • Amazon CloudSearch and Google Search Appliance (discontinued) are tied in 1 area: Likelihood to Recommend

Likelihood to Recommend

7.0

Amazon CloudSearch

70%
1 Rating
7.0

Google Search Appliance (discontinued)

70%
2 Ratings

Support Rating

Amazon CloudSearch

N/A
0 Ratings
5.0

Google Search Appliance (discontinued)

50%
1 Rating

Likelihood to Recommend

Amazon CloudSearch

Amazon Cloudsearch can be suitable for some queries that require fast data. For example, in our case, we used CloudSearch, in a tool called Global Search. That will search everything like names, emails and a lot of stuff in our application. If you want fast data and you have a simple query, Global Search isn't appropriate for you.
Anonymous | TrustRadius Reviewer

Google Search Appliance (discontinued)

The Google Search Appliance is well suited to most site search needs and it is possible to customize the front end seen by website visitors to produce a satisfactory basic interface with basic branding applied to it. However, in some situations it may be necessary to instead make API calls from a web page to retrieve search results and the format in which those results are returned might be a little more difficult to work with.
Anonymous | TrustRadius Reviewer

Pros

Amazon CloudSearch

  • Really fast queries
  • Good Reporting
  • Reduce the cost of the server
Anonymous | TrustRadius Reviewer

Google Search Appliance (discontinued)

  • Homes in on key searches.
  • Immediate response.
  • Simple UI, very user-friendly.
Anonymous | TrustRadius Reviewer

Cons

Amazon CloudSearch

  • Can take some time to implement
  • The initial configuration can be tricky
  • Takes some time to update the values
Anonymous | TrustRadius Reviewer

Google Search Appliance (discontinued)

  • It's my understanding that Google is ending support for the appliance soon. This is obviously an important consideration.
  • The administrator interface is far from easy to use.
  • There is a significant learning curve for new users.
Anonymous | TrustRadius Reviewer

Pricing Details

Amazon CloudSearch

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Google Search Appliance (discontinued)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Support Rating

Amazon CloudSearch

No score
No answers yet
No answers on this topic

Google Search Appliance (discontinued)

Google Search Appliance (discontinued) 5.0
Based on 1 answer
Neutral rating because I've never needed support.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Amazon CloudSearch

I didn't investigate the best alternatives to CloudSearch, but did help with implementing this feature in our application. But from what i tested and used - Cloudsearch is very fast to get queries. Some negative points can be the time to implement this and some configurations that can be tricky.
Anonymous | TrustRadius Reviewer

Google Search Appliance (discontinued)

Google search has always been superior. No other search engine application can even come close.
Anonymous | TrustRadius Reviewer

Return on Investment

Amazon CloudSearch

  • Positive Point - Reduced the server load
  • Negative point - Not suitable for all queries
  • Negative Point - Time to implement this feature
Anonymous | TrustRadius Reviewer

Google Search Appliance (discontinued)

  • The GSA was not cheap. At all.
  • There has also been a cost associated with our need to switch to another site search solution in the near future, due to Google ending support for the sppliance.
  • That said, we have so much support content that we owed it to our customers to offer a comprehensive search tool to help them find the most relevant content - and of course Google are the masters of this. However, it's worth noting that the alogorithms used on the GSA are far older than those used on google.com.
Anonymous | TrustRadius Reviewer

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