Google Search Appliance Reviews

16 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 6.8 out of 100

Do you work for this company? Manage this listing

Overall Rating

Reviewer's Company Size

Last Updated

By Topic

Industry

Department

Experience

Job Type

Role

Reviews (1-2 of 2)

Anonymous | TrustRadius Reviewer
January 18, 2020

Google Search Appliance is efficient but support is unavailable

Score 5 out of 10
Vetted Review
Verified User
Review Source
It is being used by the sales department to search for shared files and websites used on a daily basis. It keeps our business organized and we are able to work faster and more efficiently. The search feature is easy to use and all of our sales team uses it daily.
  • Organizes
  • Fast search
  • There isn’t any support for GSA anymore.
Well suited as a website search solution. It’s not appropriate for new team members to use because it can be hard to learn the ins and outs of the admin interface. We only ask that new team members to use it once they are fully versed in using the GSA.
Read this authenticated review
Anonymous | TrustRadius Reviewer
October 25, 2017

Site search from a name you can trust, but with support ending soon

Score 5 out of 10
Vetted Review
Verified User
Review Source
We have used the Google Search Appliance to index and serve search results for multiple related properties. We allow it to crawl a marketing site and a repository of online product support content. Content from both sources may or may not appear in different search results, depending on the use case. Sometimes it's appropriate to serve results from a wider array of content, sometimes it isn't. In this respect, it has been helpful to segment/filter the results that surface as appropriate, using a single tool.
  • The GSA is able to organize collections of content in many different permutations, based on your needs.
  • The logs of searches and served results can offer insights into what visitors/customers are seeking, and whether they're finding what they need.
  • Default front-ends are relatively easy to set up - if they meet your needs.
  • It's my understanding that Google is ending support for the appliance soon. This is obviously an important consideration.
  • The administrator interface is far from easy to use.
  • There is a significant learning curve for new users.
The Google Search Appliance is well suited to most site search needs and it is possible to customize the front end seen by website visitors to produce a satisfactory basic interface with basic branding applied to it. However, in some situations it may be necessary to instead make API calls from a web page to retrieve search results and the format in which those results are returned might be a little more difficult to work with.
Read this authenticated review

Google Search Appliance Scorecard Summary

About Google Search Appliance

The Google Search Appliance provides document indexing.
Categories:  Enterprise Search

Google Search Appliance Technical Details

Operating Systems: Unspecified
Mobile Application:No