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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Get Amity (discontinued)

    Score9.2 out of 10
    Small Businesses (1-50 employees)
    Amity was a customer success software designed to sense changes in customer health or rhythms, recommend the right actions and measure effectiveness. The software is discontinued.N/A

    MobileWall

    N/AN/AN/AN/A
    Pricing
    Get Amity (discontinued)MobileWall
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Get Amity (discontinued)MobileWall
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Features
    Get Amity (discontinued)MobileWall
    Security
    Comparison of Security features of Get Amity (discontinued) and MobileWall
    Feature
    Get Amity (discontinued)
    8.0
    1 Ratings
    6% below category average
    MobileWall
    -
    Ratings
    Role-based user permissions8.01 Ratings00 Ratings
    Platform & Infrastructure
    Comparison of Platform & Infrastructure features of Get Amity (discontinued) and MobileWall
    Feature
    Get Amity (discontinued)
    9.5
    1 Ratings
    9% above category average
    MobileWall
    -
    Ratings
    API10.01 Ratings00 Ratings
    Integration with Salesforce.com9.01 Ratings00 Ratings
    Customer Data Extraction / Integration
    Comparison of Customer Data Extraction / Integration features of Get Amity (discontinued) and MobileWall
    Feature
    Get Amity (discontinued)
    9.0
    1 Ratings
    3% above category average
    MobileWall
    -
    Ratings
    Product usage9.01 Ratings00 Ratings
    Help desk / support tickets9.01 Ratings00 Ratings
    Customer Success Management
    Comparison of Customer Success Management features of Get Amity (discontinued) and MobileWall
    Feature
    Get Amity (discontinued)
    9.0
    1 Ratings
    5% above category average
    MobileWall
    -
    Ratings
    Customer profiles10.01 Ratings00 Ratings
    Automated workflow9.01 Ratings00 Ratings
    Internal collaboration8.01 Ratings00 Ratings
    Customer health scoring10.01 Ratings00 Ratings
    Customer segmentation8.01 Ratings00 Ratings
    CSM Reporting & Analytics
    Comparison of CSM Reporting & Analytics features of Get Amity (discontinued) and MobileWall
    Feature
    Get Amity (discontinued)
    8.0
    1 Ratings
    5% below category average
    MobileWall
    -
    Ratings
    Customer health trends6.01 Ratings00 Ratings
    Engagement analytics9.01 Ratings00 Ratings
    Revenue forecasting7.01 Ratings00 Ratings
    Dashboards10.01 Ratings00 Ratings
    Best Alternatives
    Get Amity (discontinued)MobileWall
    Small Businesses
    ClientSuccess
    Score6 out of 10
    No answers on this topic
    Medium-sized Companies
    ChurnZero
    Score7.9 out of 10
    No answers on this topic
    Enterprises
    Gainsight CS
    Score8.8 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Get Amity (discontinued)MobileWall
    Likelihood to Recommend
    9.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Get Amity (discontinued)MobileWall
    Likelihood to Recommend
    Discontinued Products
    • For success teams that are siloed, with a large stack to manage; it works amazingly
    • Or small teams
    • For Teams that may have a lot of revenue targets, it's hard
    Incentivized
    Read full review
    CyberReef
    No answers on this topic
    Pros
    Discontinued Products
    • Service
    • Data mapping
    • Displays data
    Incentivized
    Read full review
    CyberReef
    No answers on this topic
    Cons
    Discontinued Products
    • Some times it's too much customization
    • Better ways to take care of upsells
    Incentivized
    Read full review
    CyberReef
    No answers on this topic
    Alternatives Considered
    Discontinued Products
    Amity understands that we need more than views to manage a cuatomer... you have to have a CRM.
    Incentivized
    Read full review
    CyberReef
    No answers on this topic
    Return on Investment
    Discontinued Products
    • Faster churn indicators
    Incentivized
    Read full review
    CyberReef
    No answers on this topic
    ScreenShots

    Get Amity (discontinued) Screenshots

    Screenshot of Amity provides a single, shared, customizable database for all of the accounts, subscriptions, and relationships you manage.Screenshot of Make better-informed decisions with comprehensive account and people profiles that were purpose-built for customer success teams.Screenshot of To understand the entire customer lifecycle, Amity combines data from your application, website, and mobile apps with data locked in your billing, CRM, email, marketing, and support ticket systems.Screenshot of Amity can automatically collect customer interactions so you won’t have to waste time switching to other applications.Screenshot of You’ll never be surprised because Amity provides real time insights that are tailor-made for your business.Screenshot of SmartPlaybooks™ enables your team to provide the right action at the right time.