Amplifinity vs. Mindmatrix Bridge

Referral leads to conversations is what we were focused on. We don't do direct sales on the site, we wanted to drive potential clients to book a call and it seemed to serve its purpose in that sense. I'd imagine that for any business that is doing direct sales and could add in rewards or a referral program to existing clients, that this would be a great platform to do so with.

Incentivized

I would only recommend Mindmatrix as a short term solution for companies that want to take advantage of the ready made drip campaigns for their vertical.

• The dashboards are great, making it easy to track source activity
• We like how we could see the referral tracking as well so we knew who to reach out to for further follow-up

Incentivized

• Drip campaigns ready to go for several Industries

• I mostly see the reports as I'm not using the platform directly, but haven't heard any complaints thus far from the team

Incentivized

• Navigation is confusing, not intuitive.
• Creating and changing users must be done by a ticketing request.
• Horrific support, all email and overseas, rarely talk to anyone.
• There are issues in practically every area. There are inconsistencies with sharing of contacts, sharing of client and CRM data. For example, only the owner of the campaign can see reports on that particular campaign. There are sharing inconsistencies throughout the entire program that just do not make sense.
• There is also an unusually high amount of undelivered mail, and a very high SPAM occurrence. Much higher than our backup, MailChimp for example.

There are a lot of bugs and poor design in this product.

This is the first of its kind that we've tried so I can't say.

Incentivized

I selected Mindmatrix solely based on the content they had available for our vertical.

• We haven't been using it for very long, so we can't report on this as of yet.

Incentivized

• Drip campaigns can be started right away because there are prebuilt templates for our vertical.