1. It's open source which supports range of languages, operating systems and languages. Well suited for Android and IOS mobile automation. Supports all kinds of apps, which makes it flexible and robust mobile testing tool 2. It is less appropriate where we need intercept network call to verify the API calls. Extensive coding experience is required to work Appium
Helix ALM is very well suited for maintaining traceability between user needs, requirements and tests for medical device design controls. It allows users to customize the reports to create a traceability matrix or any other reports that are needed. It is also a good program for tracking issues and bugs and for storing/linking verification and validation test protocols and reports.
I would like to give 9/10 rating to Appium because of it can easily integrate with popular frameworks and CI/CD tools, as well as it is reliable, flexible and easy to use. The setup can bit complex in initial step, but once on configured it's very easy to use and enables stable and scalable mobile automation for real and cloud devices.
The support from Perforce has been extensive and allowed us to customize the setup of Helix ALM specific to our needs. They also hosted training sessions for our users and administrators and provided us with troubleshooting help during initial setup.
If you're an Apple developer, you use Xcode. It's practically a forced necessity. For system testing though, it doesn't have to be. You can have your development team focus on unit and integration tests in their platform and another team automate acceptance tests with a language they are more familiar with.
The other tools that we evaluated did not have all of the capabilities and customization that Helix ALM had to offer and therefore we decided to select Helix ALM.